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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,598 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Remote is programmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took more than one agent to program our remote, but in the end everything works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    instalation of universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and explanation how to work universal remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Logitech remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, such a wonderful upgrade. Should have done this much sooner. Geek squad was terrific. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They taught well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very helpful as fixed remote devices and explained use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service! One trip and done on time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally completed in every way. On time. Very knowledgeable. Efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Hooked up everything. Not sure if I like the harmony yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DWT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job and were very imforative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad programmer was very quick and thorough and could explain how to use the Harmony remote in eady to understand language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not tech savey so when we needed to program our universal controller we called on the Geek Squad. We couldn't be more pleased with the service provided. Good communications prior to visit and timely arrival. A very courteous Service Tech took his time, set up all the devices we requested and tested controller with all devices several times to ensure all was working appropriately and consistently. He then carefully demonstrated and taught us how to use our new controller. Good guy, great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad program my Harmony really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Anthony was very knowledgeable in Programming my Harmony Control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chad gets 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad was awesome in his knowledge resetting up remotes and updated

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents linked my new harmony remote to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup went very smoothly, then after the visit our new remote had an unexpected reset to training mode. Everyone was very helpful, I was able to talking to the original installer who got things working over the phone, and he even called back a few days later just to check in and make sure everything was still working as it should. Highly recommended, excellent service! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our remote. Great service from our installer. Installed quickly and was here at the promised time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Programming new remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for the Geek Squad. They installed and and programmed our new system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeks did a great job, as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks have always done all our set-ups, and like always, this was great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad set-up and installed my remote quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The harmony remote set-up was done efficiently by the GEEK Squad Professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It;s nice to see there are still good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It;s nice to see there are still good people TO BE HELPFUL TO those who are not comfortable with tech stuff!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Teceiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys got my Denon Receiver installed and functioning, surround sound and all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    3 into 1 remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent made all entertain control's to work in one with no need to use the first ones again.

    I would recommend this to a friend