Customer Ratings & Reviews

My controller is working great. The installer was efficient and knowledgeable.

Clear and vivid picture. Especially appreciated the support from the Geek Squad during installation. Chris was a patient trainer!

they did a good job at setting up and explaining everything about the tv

I'm glad I have Total Tech Service. The Geek Squad is an asset to Best Buy. They are always professional and willing to set things up just as you want. They offer suggestions or explain what they're doing and why. They are considerate and even offer additional information on available products that can further enhance what you have. Exceptional Service!

My agent came back 3 times to synchronize my Harmony remote to my new Sony tv. He was finally able to get it to work.

Geek Squad did a thorough and amazing job of insuring that all components worked on my harmony remote.

They hooked up my remote and all my devices. Very happy with their work.

Remote Control Programming is an excellent service. The programing that was done was well worth!

I use this remote control to access my 4K TV, my smart TV, my 4k Samsung DVD and my CD player, it works very well.

Programmed my remote control and hooked up my surround sound. Very good service.

The Geek Squad tech was great. Unfortunately, due to a problem with the new Spectrum box, he was not able to finish all of the programing. Now that the Spectrum problem is solved, the Geek Squad tech is scheduled to come back at the end of this month to finish the job. I am very happy that I purchased Total Tech.

He fixed my problem quickly. The item was only defective because the battery needed to be replaced.

Technicians were knowledgeable and communicative. Added value to such an information technology purchase.

The 2 geek guys got my new remote to work with my surround sound and tv.

VERY QUALIFIED TECH. FIXED SEVERAL ISSUES WE DID NOT KNOW WERE ISSUES.

My new Tv, UHD Player , and receiver were set on my remote along with the activities without any problems.

The tech was her for about 45 min and had every thing set up without a hitch. Worked with us to set it up the way we wanted it.

Easy to use, accurate. Nice small size Installation was difficult but Geek Squad had all the parts to connect it .

guys did a great job, showed up on time, worked quickly and got everything done and working.

great guys worked on the harmony remote and showed us how to use it.