Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,598 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My tv controller purchase has been successful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller is working great. The installer was efficient and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy to operate Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and vivid picture. Especially appreciated the support from the Geek Squad during installation. Chris was a patient trainer!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a good job at setting up and explaining everything about the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV to existing Home Theater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I have Total Tech Service. The Geek Squad is an asset to Best Buy. They are always professional and willing to set things up just as you want. They offer suggestions or explain what they're doing and why. They are considerate and even offer additional information on available products that can further enhance what you have. Exceptional Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Synchronize my Harmony remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent came back 3 times to synchronize my Harmony remote to my new Sony tv. He was finally able to get it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Programming for Harmony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a thorough and amazing job of insuring that all components worked on my harmony remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleasant and professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my remote and all my devices. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote Control Programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote Control Programming is an excellent service. The programing that was done was well worth!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this remote control to access my 4K TV, my smart TV, my 4k Samsung DVD and my CD player, it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Programmed my remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed my remote control and hooked up my surround sound. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Is Well Worth The Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was great. Unfortunately, due to a problem with the new Spectrum box, he was not able to finish all of the programing. Now that the Spectrum problem is solved, the Geek Squad tech is scheduled to come back at the end of this month to finish the job. I am very happy that I purchased Total Tech.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek squad tech determined that the battery was de

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He fixed my problem quickly. The item was only defective because the battery needed to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enabled good experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and communicative. Added value to such an information technology purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad got my remote to work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek guys got my new remote to work with my surround sound and tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT TROUBLESHOOTING SKILL.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY QUALIFIED TECH. FIXED SEVERAL ISSUES WE DID NOT KNOW WERE ISSUES.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Tv, UHD Player , and receiver were set on my remote along with the activities without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    programming Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was her for about 45 min and had every thing set up without a hitch. Worked with us to set it up the way we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, accurate. Nice small size Installation was difficult but Geek Squad had all the parts to connect it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys did a great job, showed up on time, worked quickly and got everything done and working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    harmony remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys worked on the harmony remote and showed us how to use it.

    I would recommend this to a friend