Customer Ratings & Reviews

We had a great experience with our install and programming. Highly advise the service.

have an old remote that I love and geek squad was able to tie it in with all my programs

The agent arrived right at the scheduled time. He connected my new Denon receiver to my system quickly and then reprogrammed my remote. He even returned later that day to connect another component which I ran out and purchased at the last minute to complete my system. He was very friendly and efficient and provided great service.

The remote is very helpful for running all of our components in one. Everyone in the family can use it with no problems.

Geek squad came out and installed my Play station 5. They also hooked up my universal remotes and they moved my other devices to different tvs. Geek squad set up multiple receivers. They set up my xbox to my receiver in the guest bedroom. Before geek squad, they tested all receivers, all tvs, all universal remotes and all gaming systems.

He not only reprogrammed my remote, but explained it to me very well. Finally understand how it works!

Josh was fantastic. There was no way I could have figured out how to set up the remote! Everything works perfect.

I tried to program my harmony remote -but just couldn't get it right - thanks to the Best Buy technician its woring fine.

Agent setup my harmony remote and explained it to me. great guys

Our Geek Squad Technician Brandon was simply amazing! Called advising his ETA and he arrived just as he said. He quickly set up our new Harmony 665 Universal Remote and tested it several times, working out any possible bugs that we may encounter. He understood we are "technically challenged" and fully explained how to use the remote and the special features on it. VERY well worth the price we paid for the service!

I would recommend the Harmony remote to anyone. Great choice for combines everything connected to the tv

The technician was prompt, on time, and very knowagable,

Great guy. Very knowledgeable and helped with all my questions!!!

Agents hang several TVs and Sonos sound bar with ease and perfection.

Installer was extremely efficient and helpful. Answered all my questions and showed me exactly how to use everything.

Sorry that I paid a much higher price for the top of the line. The new remote is much easier and more intuitive.

the agent did a great job. Quick and painless. Device works great.

Service was on time and outstanding. Performed beyond expectations.

Easy to use. Programming very knowledgeable and did a great job explaining the set up.

The person was knowledgeable and very nice knew exactly what to do and was very helpful