Customer Ratings & Reviews

THIS IS GOOD BECAUSE I DO NOT HAVE TO USE TWO REMOTES.IT IS VERY CONVIEANT FOR ME.I USE IT DURING WORKING OUT.

Geek Squad programmed my universal remote in no time at all and everything is working properly.

Geek Squad is superior in service, but I am fed up with Best Buy's auto-messages when telephoning! It not only took excessive time to get to the correct transfer, but it is infuriating to hear repeated touting of offers to BUY, BUY, BUY and then hear someone whose accent I cannot understand and who speaks too softly to hear,. Your automated telephone answering makes me not willing to deal with Best Buy

We always use Geek Squad when we have anything installed from Best Buy. They are always professional and thorough. They always confirm what we want done and explain what they are going to do and why. They explain the function very well and make sure we understand everything and don't have any questions before they leave. I highly recommend their services.

My remote was easy to setup because I had the Geek Squad do it. Easy to operate and my wife loves it.

the guys did an excellent job in and out in no time at all and had us all enjoying our new system

The greek squad did a great job putting everything together and getting the TV up a running

Just got a new Harrmony remote and they still are best option for the money you have to pay 4-5 times as much to get more sophisticated Universal Remote. My only complaint is as i said this a replacement [my third Harmony 650} . They only last about 2 years and then bottons stop working consistently which in addition to replacement cost $99. for Geek Squad to progam. {If you are Tech Savvy you can do it yourself]

Our Harmony Elite was programmed and we were shown how it works.

Amazing technology. A couple of issues have developed since the programming: TV doesn’t turn off completely with the harmony remote. It turns to a light blue glow. I have to turn it off with the TV remote. Also, after watching a movie, it won’t change from HDMI 2 back to HDMI 1 to watch TV . Seems to reset itself overnight.

I had 6 pieces of equipment to input into my remote. The tech got them in and everything seem to work.

My geek person was on time and did a great job.and explained how everything worked.

I bought a nice theater system and when I moved the HDMI cable from the blue ray to the surround processor I lost the remote that the TV was utilizing , and since I bought a 7/2 system, optical sound from the TV wouldn't do it because that's 5/2 ,, so I bought the remote and had the Geek squad come and set it up ,, there is absolutely no way I would have been able to do what he did ,, not even if I spent the whole day on it ,,

The instillation of the Logitech Harmony 665 Advanced Remote Control was completed by your Geek Squad Tech Jesse. He recommended additional devices which we purchased and these items now need to be installed.thus we request Jesse's services once more.

I was not sure you could do this much with this remote. He did a great job and made my life easier.

This remote controls every aspect of our entertainment centers. Very easy to use

Great service with a smile and pleasing personality.

I HAD A HARMONY REMOTE FOR YEARS AND IT WAS SHOWIN G IT’S AGE SO DECIKDED TO GET ANOTHER ONE. NOW THEY HAVE ONE THAT USES BATTERIES BUT I DECIDED TO STICK WITH THE ONE THAT HAS A CHARGER SINCE I HAS SUCH GOOD LUCK WITH MY FIRST. DON’T KNOW IF IT WAS THE TECH OR IF IT IS THE REMOTE BUT DO NOT ALWAYS GET IMMEDIATE RESPONSE AND NOT ALWAYS THE CORRECT RESPONSE. WISH I HAD GONE WITH THE BATTERY VERSION

Exceeded our expectations . On time, thorough and professional.

They were efficient and very kind. They set it up and everything worked.