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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,598 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No muss, no fuss. Takes care of all the issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer took care of updating my Harmony remote control commands. Worked to perfection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did basic programming of all devices with harmony.Good price for add on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and polite. Their reprogramming worked well except that a few weeks later I began to have trouble turning off the TV. I now use the Sony remote to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Had one before this one,works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one before this one,works great.So nice not to have 4 or5 remotes on the table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation for remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a great job at doing exactly what's needed to get the job done..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of 65" HD TV/Harmony Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually use Geek Squad for delivery and install of large screen TV's and did so for our 65"HD TV. We also had purchased a new receiver and we have a Bluray player as well as an IPod cradle for a home multiroom speaker system. All equipment needed to be connected and our Harmony IR remote programmed. Geek squad was wonderful working quickly and efficiently to get everything working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost of this service. The tech took his time to make sure questions were answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got my remote all set up for my Tv, Bluray player, and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Goes the Extra Mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my system. Agent took the time to replace a cable that had been cobbled together causing picture issues so we have the best picture the new TV provides.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatly satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my question were answered and my product is working great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Young man very knowledgable and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Was on time and he knew what he was doing. Didn't take much time to complete

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote allows us to access everything on our TV in one spot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product and no problem in working rate 5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will buy again particularly since is second unit being used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Squaeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek Squad crew did an outstanding job on this install. I messed the remote control up a few days after the installation. They came back out and gave us a lesson on the use of it, Since then, we are pretty happy. It does take some time to get use to how long it takes to change something, but as we were explained to about that, the whole system goes through a lot of actions. We are happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing and communicate well/

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? These guys do a great job and never fail.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. No more juggling 3 remotes. It's all programmed on one. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Harmony Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual, courteous, patient, and knowledgeable. It was a pleasure dealing with him and he patiently went over every aspect of the remote. The whole process was completely painless and I would recommend Geek Squad to anyone who needs assistance with their home theater system, tv, or other electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to use after geek squad programmed for u This is our second one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took Geek squad (1 person) 4 hours the 1st day and they had to return with 2 additional perople for another hour the 2nd day. Still NOT working as well as it should, always having to hit "Help"..NOT seamless..This is my 4th remote in over 25 years and this is definately the most challenging. Geek squad all responsive, but I don't have this kind of time!

    I would recommend this to a friend