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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,599 reviews
  • Rated 5 out of 5 stars

    Get Geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is fantastic. They are totally professional and extremely knowledgeable. But best of all they do their work as if they were doing it for their own family. They really listen to you and do everything possible to make you satisfied with their work. I highly recommend using the Geek Squad for your smart TV system setup-5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this product. So easy and convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful set up of my universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new universal remote programmed. The guys did a great job of setting me up and answering my questions. One suggestion, try all devices after set up. My DVD player tray won't open without the original remote, so I have to call them back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always get geek squad to program!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a great job programming remote & is very helpful!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We were very happy with our tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech took special time and effort to go over our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech was very knowledgeable and helpful in explaining the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote was setup quickly and works great. It looks very nice as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. Highly recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my tv and reprogrammed the universal remote. After they reprogrammed it and were dialing in my receiver, the sound quality of my home speakers is outstanding. So glad I decided to have them do that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good and explain use well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy the Harmony remote, this service is the only way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought a home theater system and got my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at my home was great. We spent almost 5,000 dollars in merchandise . I felt I could ask questions and they were willing to help. The installers were very professional and cleaned up when they were done with the home theater install. My computer hat 27 virus's and the geek squad got it running great with no problems. I also bought warrantys on everything so I would have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called before they came, arrived in a timely manner and were very effective and efficient in swapping out two large screen TVs including remounting and setting up the home theater components. They were in and out in about an hour. They were careful, skilled and effective. What more would you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John From East Stroudsburg Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John from the East Stroudsburg Bestbuy is the only Geek squad technician i use. He is very knowledgeable about today's electronics. John from Bestbuy is the guy when it comes to your home/ electronics installations.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Installation and programming services very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A single remote works very well for multiple units such as TV, DVD, and CD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor and Victor set up the remote to work with all of my connected equipment, and went over the various features of it. I highly recommend having someone from the geek squad set this kind of remote up, as they are well versed in the workings of it, and it can be a difficult process if you don't know exactly what you are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job programming my universal remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to have no other remotes for my home theater system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Harmony remote, using the home theater could not be any easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is very customer oriented.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a universal remote with our large-screen tv, but were not told about or charged for the programming of it. The Geek Squad saw this, when installing our tv et al, and took care of the programming anyway. They charged the programming back to the store, who neglected to tell us about it or charge us for it to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job everything works perfectly glad i did it

    I would recommend this to a friend
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