Customer Ratings & Reviews

I have all of my remotes on one. No longer have to look for the one I need.

I would highly recommend this feature to those that are using three or more remotes with their tv/stereo system. I should have included this feature from the start, but originally thought it was an extra cost that I could live without. Now I use one remote and it feels like a luxury compared to the three remotes that I had to deal with previously.

I'm threatened by all technology, but this Harmony is a simple fix for my new TV. It is a small remote, perfect for my hand size. The "screen" lets me choose what to watch -- live TV, Smart TV, DVD -- just by touching. I can set up my favorite channels on a different screen, and even I can help myself with the Menu screen.

This is much simpler to use than the one I got with cable.

Service tech was prompt and gave great service and installation

The Geek squad is fantastic. They are totally professional and extremely knowledgeable. But best of all they do their work as if they were doing it for their own family. They really listen to you and do everything possible to make you satisfied with their work. I highly recommend using the Geek Squad for your smart TV system setup-5 stars

Fabulous gentlemen helped program a remote for my elderly mom. They were friendly, respectful, and efficient!

Guys arrived promptly and went right to work. Get system running, updated everything and programmed Harmony. It was not correctly programmed before, but now it is-showed how to use it along with how to troubleshoot also. I was pleased at that time and still thankful today.

They called before they came, arrived in a timely manner and were very effective and efficient in swapping out two large screen TVs including remounting and setting up the home theater components. They were in and out in about an hour. They were careful, skilled and effective. What more would you ask for.

Would definitely recommend this product. So easy and convenient to use.

Great service and product. Highly recommend to everyone

The tech took special time and effort to go over our remote.

I've been using Geek Squad for several years and find the very helpful whenever I have problems with my Home Theater System or Computers. Technicians are always friendly and very knowledgeable.

Geek Squad always does a great job programming remote & is very helpful!!

Remote was setup quickly and works great. It looks very nice as well

Your rep went over and above to ensure we were completely satisfied.

Geek tech was very knowledgeable and helpful in explaining the remote.

If you buy the Harmony remote, this service is the only way to go.

Trevor and Victor set up the remote to work with all of my connected equipment, and went over the various features of it. I highly recommend having someone from the geek squad set this kind of remote up, as they are well versed in the workings of it, and it can be a difficult process if you don't know exactly what you are doing.

Worked great initially, but now it has to be reprogrammed as it will not turn off the entertainment system unless I turn off each component individually. It is still better than having to deal with 5 remotes.