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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,599 reviews
  • Rated 5 out of 5 stars

    Best Buy staff transferred apps on cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of my Samsung Galaxy S22 Ultra was extremely easy as the staff dud everything for me from transferring my apps and data to putting my screen protector on. They did a great job they should be applauded for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programmed the remote and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2 year old Harmony Remote Problem Fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Harmony Remote was installed 2 years ago but have had cable problems where the cable box would go out of sync with the tv. The Geek technician was able to trouble shoot the problem within 1/2 hour and reprogram my remote. The Geek Squad annual contract was definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the Harmony Remote from Best Buy, set up a time with the Geek Squad. Could not be happier with the final result. They did a great job with the set up, then explained how it worked. They also showed me how they programmed it. After seeing that, I felt it was the right choice. My family is super happy with the end result.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having to use one remote to listen to music, watch TV and PS3 system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely response, the team is very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some of the best people are Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent, Tom, seems to have the ability to make anything work! He faced a 55" Sony flat-screen that was incompatible with the wall mount, but he didn't give up until he had every in place and working togther.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and courteous help with my remote controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a maybe process with the scheduling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted my 32inch TV. However, it was listed on his work order, those I called to have it done 4 times, in conjunction to program IMG my harmony remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television exceeds all expectations. Outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knowledge and experience was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy I hired the Geek Squad installer to program my Logitech Harmony remote. He got it done very efficiently. He explained what he did and how we would use it to interface with the rest of our equipment. It was our first experience using Geek Squad and I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have BB come and program remote at the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reprogram remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, done quickly and explained new features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good similar to our previous instrument

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product has many features to our needs. works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything completed promptly and explained thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote and definitely recommend for high end equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed the geek squad to program it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two harmony remotes. They are so much better than the factory TV set remotes and the remotes that Dish or DirecTV provide. The Harmony was difficult to program for me so since the geek squad was going to calibrate my new TV it was worth it for my to have them do it. I find the harmony much simpler to use with the screen and far fewer buttons

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very Convenient Remote System for Sony HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Remote ties all the components together.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love the Logtech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logtech works great, Set up was easy and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect..glad to have it one of the best items I have bought

    I would recommend this to a friend
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