Customer Ratings & Reviews

The program makes the Harmony remote a piece of cake to use!

My Harmony Remote was installed 2 years ago but have had cable problems where the cable box would go out of sync with the tv. The Geek technician was able to trouble shoot the problem within 1/2 hour and reprogram my remote. The Geek Squad annual contract was definitely worth it!

Geek Squad came to the home and fixed the issue of the remote

great installer and he worked well with our requirement

Not performed or checked as agent ensured that tv and sound bar would work with the ATT remote once I hooked up my box (wasn't available at time of install. Said I had a logitec 665 but was not reviewed during setup. TV mount was good except for the continuous reminders that I should have bought a BB mount instead of amazon. They did mount and balance the tv which is what I needed, it being 65 pounds and hard for a 1 person balancing act. The One Connect box on the back was a issue; however, with a little brainstorming we were able to overcome the deficiency of my mount. Remote start still required multiple controllers until I reprogrammed my 665.

Was confusing at first, but after getting the hang of it is straight forward

Definitely needed to consolidate all my remotes. This is the one!

Easy to use, and all encompassing as to multiple components.

We are very happy with the remote control programming

They programmed the remote and explained everything

Very timely response, the team is very knowledgable

Ordered the Harmony Remote from Best Buy, set up a time with the Geek Squad. Could not be happier with the final result. They did a great job with the set up, then explained how it worked. They also showed me how they programmed it. After seeing that, I felt it was the right choice. My family is super happy with the end result.

I was very happy I hired the Geek Squad installer to program my Logitech Harmony remote. He got it done very efficiently. He explained what he did and how we would use it to interface with the rest of our equipment. It was our first experience using Geek Squad and I will definitely use them again.

Geek Squad reprogramed my Home Theater remote and did an excellent job

Geek squad removed our old tv from the wall mount and installed the new tv in its place. They then reinstalled the old tv in a new location. Gave 4 rather than 5 stars because of the problems in scheduling the service call.

Knowledgeable and courteous help with my remote controller.

This television exceeds all expectations. Outstanding!

Love having to use one remote to listen to music, watch TV and PS3 system.

Great job, done quickly and explained new features

Great service to have BB come and program remote at the house