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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,598 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    0ne remote does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the cats meow for the lounge chair lounger one remote to do it all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simplifies my TV, and home theater system. It is a joy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    technophobe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heavens for Geek Squad. They pull my butt outta the fire regularly (for me anyway) since I am easily confounded by this computerized world. Things that the millennials consider easy and no challenge and "it's only a couple of keystrokes" puzzle and frustrate me but Geek Squad comes to the rescue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast setup by the geek squad. Polite and courteous as we'll.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a year. Control s everything. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re do of Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a third party first do Logitech remote. NOT SATISFIED ! Had a geek squad tech come back and re do it. FABULOUS !!! Steve was GREAT !!!!. He did what other ones should have done. took the time to go thru it all, and explain all to us. THANK YOU STEVE. APPRECIATED !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It is a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works well. Wish I could program it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of cinema 40

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and installed my new marantz cinema 40 very fast and took care of all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product/Good Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product/Good Programming by Geek Squad. Our previous remote was dying and doing all sorts of manipulations on its own...frustrating the heck out of us. Now no more frustrations!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Welcome to a new level of experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was seamless and the product is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programed Harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jamie verified that old remote would not reboot. Programed new Harmony Elite using settings from PC app. Verified that all functions worked properly. Updated the software for the new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was graduation time, family in town and didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have time to install myself. My wife asked me to hire someone and not deal with one more project in the house. I have never used Geek squad before, but I am glad that I took her advice. They already have a good reputation, and installer was awesome! Omar you did and excellent Job and will gladly use Geek squad and Omar again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got the Time Capsule working, messed up Slingbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though they did come out and programmed the Time Capsule and programmed my Universal Remote, they inadvertently messed up the wireless connection / password to my SlingBox 500. I had to completely reset and reconfigure to get it working again. Though I must say that Geek Squad did offer to come out and fix it for free - I just did it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always stellar service, they explain everything to a beginner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In home appointment was cancelled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That service was cancelled because the problem fix it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member was excellent! On time arrival, positive professional who understands the needs of those he served. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great all in one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has alot of features that are user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works for what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the product works well. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Scores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took care of programming my universal remote. They took the time to make sure that I was able to operate the remote and answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should have done a long time ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is now very easy to get all of the gadgets working at the same time

    I would recommend this to a friend