Customer Ratings & Reviews

I am very pleased with the help we received from Geek Squad. They were extremely diligent and double checked all their work before they left. They were able to overcome some obstacles with components not communicating and gave us easy instructions to follow going forward.

Corey and Rocco did a fantastic job explaining everything needed to us. We even videoed some of the instructions. We feel comfortable reaching out to them if we come across a question too! Great job guys!!

The rep showed up & got the job done right the first time! Can’t say enough about how knowledgeable and competent these guys are. Never a hiccup when you use Geek Squad!

Your Geek Squad crew did an outstanding job of coordinating the necessary connections to my stereo system, i.e., TV, Tuner, Direct TV, CD player and headphones for the TV.

All our television equipment had to be disconnected and moved for carpet installation. Rather than tackle the installation ourselves, we called the Geek Squad. Shawn and his assistant were fabulous. Had everything set up and programmed quickly, then took the time to explain everything to me -- the non-tech.

The GeekSquad showed up on time and proceeded to take old tv down and mount the new one. They used a new mount and programed my harmony in no time! I highly recommend the Greek Squad.

I love my Harmony remote. The GS did it all to get me up and running with it.

Carlos Cruz knew he was dealing with a senior citizen and took the time to explain and demonstrate the workings of my Harmony remote. When I goof it up, I hope he will be the technician who comes back to fix it.

You definitely want the Geek Squad to do your remote programming. Not only will they set it all up for you, if you have someone who does not know how to work it (or accidentally disrupt the settings) you can call them to correct the programming. Awesome!

Edgar was super knowledgeable and very though. He made sure everything was working properly

Second visit to my home and all I have is praise for how understanding and helpful they have been to a person who is totally to the left with anything electronic. Great customer service, the very best, Thank you

Having the Geek Squad set up and program the entire system was well worth the money. Even something like a remote was worth the money, just to know that it was done right, they taught you how to use it, and there was zero frustration on my part (priceless).

I’m happy I chose to have Geek Squad install my TV and audio at my new residence. Tony was outstanding and pleasant to work with. He listened to my goals and then worked quietly to achieve them.

This agent’s ability to share his knowledge of our newly purchased television has added greatly. to our enjoyment of it and our ability to take full advantage of its features. Thank you Wayne! Five stars all round from two happy customers.

Without the Geek squad, I'd probably need to interpret smoke signals for information. Accolades for their quality of work, fair pricing along with a great attitude.

Tim did an outstanding job installing our home theater. It was done quickly and he followed up with further set up and programing after our cable system was updated. He then gave us his card with instructions to call if we needed any help with our new system. Thanks a Bunch!

I really respect the guys who came out and did the install. They arrived on time, were very polite and informative. Very neat and precise, in how they installed the equipment. Cleaned up when they were done,a nd even gave us their cell numbers, in case there were any questions.

the geek squad has been out to our home many times for item purchased from best buy. we have all the confidence in their tech ability to install and program our needs

Don't know what us older people would do without Geek Squad - love them and their patience to teach those of us that did not grow-up with modern technology. Wish they would give classes at the local store - we would purchase more electronics, if we knew HOW to use them.

The Geek Squad performed very satisfactorily. They were thorough, did not appear rushed, answered all our questions and had patience with a couple of tech-illiterate oldsters. The experience could not have been better unless they came back in 10 days to review and see if we had any more questions.