Customer Ratings & Reviews

Donnie and his partner, [I forgot his name] arrived and installed my clothes dryer efficiently and quickly. They made a very positive impression.

The good service that you provided in the past was pretty good, now my whole experience is different. You need to take a good note from other customers as myself, Geek Squad is not good as it was. The first tech guy was good, although he could not do anything because the harmony remote control is not longer supported by Logitech, I do understand that, the other services were poor. So disappointed that Geek Squad/ Best buy, is not providing the great service in the past. I was a big fan of Best buy for 25 years.

Technicians were pleasant and very knowledgeable. Fix our issue , we were very happy with the service

The Geek Squad agent was very helpful in resolving my issue.

The Geek Squad reprogramed my existing Harmony remote so I could have quick access to my favorite options

The Geek squad guy who came was very knowledgeable and showed his expertise by installing AND EXPLAINING WHAT AND WHY HE DID WHAT HE DID!!!!!!!!!!!! THIS MAN DESERVES A RAISE!!!

Our initial experience was rough. Tim and Scott picked up the ball and salvaged any future business with Best Buy. Everything was delivered and installed perfectly. Our orientation by Scott was outstanding!

The geek squad were very professional and knowledgeable. Provided excellent service. That is why we’ve had gig Swad for almost 6 years.

The agents, Bo and his right hand man, fixed three different issues with precision and speed -- wifi, google nest, and tv interaction with roku.

The technician analyzed the problem and determined that the power strip needed to be replaced. He had what I needed in his van and for a fair price, replaced the non-working strip. Our universal remote is once again operational.

The agents mounted my tv, connected my speaker and went over the programming. They were very cautious and informative. Really appreciate their expertise.

Antoine cares about making sure your TV and speakers work correctly. He brings value add to the customer.

My system was talking and operating the way we wanted. Geeks recommended this unit for operation and cost as well as I'll never have 15 items to operate. The come in and did two of them. Unless your tech savvy I'd let the geek squad do it.

Technician arrived on time, accomplished the job. He had to come back, because he speaker settings were incorrect and he didn't catch it the first time. He returned the next day and fixed the situation. He also answered other questions I asked at the time.

Geek Squad reprogrammed my Harmony remote to work with my new ISP cable TV.

Geek Squad did excellent job at installing the receiver, answered all my questions, and gave good advice so I could easily watch TV.

The person who came to my home to program was "THE BEST" technician I ever had come to my home. He was KNOWLEDGEABLE, PATIENT, UNDERSTANDING and KIND. He was downright "AWESOME". He answered all and every question for me and again all I can say...HE WAS GREAT!

After having water damage the Geek squad was able to assist us in a consultation in replacing our damaged equipment and everything works like brand new!!

VERY HAPPY WITH THE REMOTE AND THE GEEK SQUAD.THE REMOTE IS A GREAT INVESTMENT.THE GEEK SQUAD AGENT MADE FOR SURE WE KNEW HOW TO USE IT.WOULD USE THE GEEK SQUAD AGAIN.

The Agent hooked up my TV and connect all my devices. He did an excellent job, as matter of fact he is the best geek squad agent we have ever had. It great.