Customer Ratings & Reviews

My system was talking and operating the way we wanted. Geeks recommended this unit for operation and cost as well as I'll never have 15 items to operate. The come in and did two of them. Unless your tech savvy I'd let the geek squad do it.

very professional-and efficient--excellent job.-replaced and programmed my harmony remote-and installed a new Yamaha receiver.used CDC GUIDLINES-as well-cleaned and disinfect all surfaces.

Technician arrived on time, accomplished the job. He had to come back, because he speaker settings were incorrect and he didn't catch it the first time. He returned the next day and fixed the situation. He also answered other questions I asked at the time.

The Geek Squad did a great job showing us how to work the new controller - we are so happy we had them install the remote! They were on time and super helpful!

The tech was really a great guy. But he had to come out twice - not his fault though. Best Buy and Logitech Harmony never informed him the remotes didn’t work with Visio tv.

Matt Salem is the very best. What an asset to your Company. Thorough, so smart about everything he does. We have been fortunate to have his help since the mid 2000's.

Geek squad program my harmony remote to operate my dish TV they did a fantastic job and even programmed in My favorite channels

The person who came to my home to program was "THE BEST" technician I ever had come to my home. He was KNOWLEDGEABLE, PATIENT, UNDERSTANDING and KIND. He was downright "AWESOME". He answered all and every question for me and again all I can say...HE WAS GREAT!

Perfect! Professional! Polite! Nice ! Knowledgeable and on time! Great communications !

The team was professional and most helpful! 1 visit resolution! I would highly recommend the Geek Squad

Andrew was rhe tech that came and he was the absolute BEST. Knowledgeable, helpful, kind and friendly. He stayed. And explained everything until we understood.

Agent arrived at appointed time. Was very nice and stayed several hours getting all the parts working together. Have Universal Remote to control all parts. It is not quite as easy to operate as it had sounded. Wish there could be a simple instructions for operation.

The first folks who came out were 3rd party contractors. They figured out after 1.5 hours that Best Buy had sold me the wrong remote. So I went and bought the right remote. Geek squad came out and after an hour were able to program the remote. Immediately after they left the remote did not work. It required a 3rd trip to sort it out. The entire process was very frustrating because it fell on me to call and call and call Geek Squad to sort this out. They wanted to charge me $100 per trip but I was not having any part of that and fought to make this right.

Jason brought my TV and provided excellent installation and setup. Programmed my Logitech elite remote associated with my home theatre system. So happy with the services provided.

the sound bar set up is far to complicated for someone who isn't computer savey...my husband had no idea and still doesen't like the one thing he wanted was the universal remote, I on the other hand love it and wouldn't change it for anything.

Austin did an awesome job. He was very professional and helpful with how to operate everything. He also made sure we knew we could contact him later with any qurstions.

Everything good in this house and the kids and I have been in a house all week

The 2 man crew that set up our TV and programmed our Logitech 900 did a good job. I was able to troubleshoot an issue that came up the next day, but I was not sure how to reach 'my geeks' to see if they could talk me through it.

He was very knowledgeable, courteous and friendly, a real pro! I highly recommend him and Best Buy

I had to have my Logitech Harmony remote reprogrammed when I switched from cable to DirecTV. I am not much of a techie at all, so I rely on the experts to set things up right. These guys (and girls) definitely know what they're doing and I trust them completely.