Customer Ratings & Reviews

very professional-and efficient--excellent job.-replaced and programmed my harmony remote-and installed a new Yamaha receiver.used CDC GUIDLINES-as well-cleaned and disinfect all surfaces.

Agent arrived at appointed time. Was very nice and stayed several hours getting all the parts working together. Have Universal Remote to control all parts. It is not quite as easy to operate as it had sounded. Wish there could be a simple instructions for operation.

The tech was really a great guy. But he had to come out twice - not his fault though. Best Buy and Logitech Harmony never informed him the remotes didn’t work with Visio tv.

the sound bar set up is far to complicated for someone who isn't computer savey...my husband had no idea and still doesen't like the one thing he wanted was the universal remote, I on the other hand love it and wouldn't change it for anything.

The Geek Squad did a great job showing us how to work the new controller - we are so happy we had them install the remote! They were on time and super helpful!

I had to have my Logitech Harmony remote reprogrammed when I switched from cable to DirecTV. I am not much of a techie at all, so I rely on the experts to set things up right. These guys (and girls) definitely know what they're doing and I trust them completely.

The two guys that came out were professional yet, friendly and did their job. Very pleased with the service.

Matt Salem is the very best. What an asset to your Company. Thorough, so smart about everything he does. We have been fortunate to have his help since the mid 2000's.

The first folks who came out were 3rd party contractors. They figured out after 1.5 hours that Best Buy had sold me the wrong remote. So I went and bought the right remote. Geek squad came out and after an hour were able to program the remote. Immediately after they left the remote did not work. It required a 3rd trip to sort it out. The entire process was very frustrating because it fell on me to call and call and call Geek Squad to sort this out. They wanted to charge me $100 per trip but I was not having any part of that and fought to make this right.

The 2 man crew that set up our TV and programmed our Logitech 900 did a good job. I was able to troubleshoot an issue that came up the next day, but I was not sure how to reach 'my geeks' to see if they could talk me through it.

Jason brought my TV and provided excellent installation and setup. Programmed my Logitech elite remote associated with my home theatre system. So happy with the services provided.

Andrew was rhe tech that came and he was the absolute BEST. Knowledgeable, helpful, kind and friendly. He stayed. And explained everything until we understood.

Wasn’t sure if this service was worth the cost, but it absolutely is worth every penny. Highly recommend purchasing the service. Fast, effective and super professional. Best purchase I’ve made in s while.

Adam installed and instructed us in the use of a universal remote. It has changed our lives in regards to going from 5 remotes to 1. Wonderful!!!!!!!!

Austin did an awesome job. He was very professional and helpful with how to operate everything. He also made sure we knew we could contact him later with any qurstions.

Geek Squad went above and beyond to install my Samsung TV and xbox 1 bundle. They were the same crew that recently installed appliances in my kitchen and now they are like family:) Very courteous, thorough and knowledgable fellows.

Geek squad program my harmony remote to operate my dish TV they did a fantastic job and even programmed in My favorite channels

I purchased the Logitech remote control that can communicate with my AV equipment through wood cabinet doors. Once again the Geek Squad did a phenomenal job of getting everything hooked up and thoroughly trained me before they left.

The gentleman who set this up did a great job and took the time to explain its use. He was very professional and because of his wonderful customer service I would not hesitate to buy items again.

Agent did a great job updating my Logitech home entertainment system.