Customer Ratings & Reviews

The agents took my Harmony remote and synced it to all my devices. Now my e peri was in the nancave is so much more enjoyable. They did such an amazing job.

This is the best money that I spend at Best Buy each year for the Geek Squad service. Setting up my complicated remote was smooth and efficient. Much less painful with the Geek Squad

Agents did a great job, very thorough and very helpful.

after a second visit and some adjustments that took into account were I view my home theatre set from, every thing seems to be spot on, remembering this universal remote is about 8 years old

I purchased a new TV, Apple TV, and a new receiver and needed a new universal remote. The guys did a great job programming the remote and explaining how it works.

Geek Squad tech programmed this remote; prior experience with a Harmony remote told me that even though I am very computer literate, this requires a special touch. User-friendly, works easily, battery powered.

Our Geek squad was wonderful. Great job. Very patient with us oldies. We don't always get the new tech stuff. Explained everything and we even took notes. :)

The Geek Squad agent did a nice job. He was somewhat experienced with our Harmony theater system and ours is extremely complex.

I had an old Harmony one remote control and it couldn't be paired with my new Firestick. But the service guys were fantastic. They got my cord cutting system up and running.

I received excellent & expeditious service. The technicians were professional, timely, and knowledgeable.

Great Job ! Very neat and clean ! Would highly recommend their services

They came out and set up my remote control and did a very good job. I'm an old guy and I don't understand these new gadgets, lucky they do.

I was slow to get this program and didn't understand why the repeaters were not capturing. The $49 was well worth the setup and adjustments on my system!

thorough updating, new tv, ceiling speakers, receiver to achieve Atmos. couple of trips as things came in...all the guys were great ! love the remote!

The geek squad hooked up my new receiver and programmed every To work together.

Tuned and reprogram remote. Checked all connections between TV and TV receiver.

The Geek Squad representatives locally all seem to really know what they are doing. That included guiding us with the added need for bandwidth provided by CenturyLink. They are prompt with call-back at the local level.

The two members of the Geek Squad were excellent-two visits, two different members.

Philipay Rodriguez knows what he is doing with 10 years experience.

They were quick and efficient and were available for questions later on that applied specifically to my service. All is well. Thank you very much.