Customer Ratings & Reviews

The agents were pleasant, took the time to make sure i was happy with where the tv was, and made sure i understood how my home theater system works.

Being on time and efficient is important to me. You can't get time back. They were on time and thoroughly quick. Explained everything and very kind.

Programmed remote with no problems. He was quick and efficient.

great service courteous and professional, They came on time and were efficient and knowlegeable. Gave me addional hints to help future service.

Great job by Geek Squad in setting up my new remote control on my TV, Apple TV, BR DVD player and Receiver. Life is good! Make sure the associate knows exactly what you want to happen when purchasing the programming.

Geek squad is the way to go for anything!!!!! They're right there when u need them and can always answer anything u might need to know about any system in your home!!! I highly recommend them!!!

The two technicians that came to program my new remote were just great. I could not have even started to do it by myself. They did not leave until they were sure I understood how to use it.

We love the "Geek Squad" Both my wife and I are technologically deficient and when we get in a "bind" a phone call usually is all that is necessary but occasionally a visit is needed. They always come through.

This was by far the best customer service I've ever had in my home. I'm not very tech savvy, and our installation reps made sure I understood everything clearly. On top of that, they were respectful and friendly.

I would have had a hard time trying to program the Harmony on my own. With the Geek squad, they made sure I was able to operate the device, explaining in terms I could understand.

LOVE the Geek Squad! They are prompt to appointments, thorough in their work and take time to teach you how to operate your electronics. I wouldn't use anyone else! Thanks Daniel!

Xavier and Steve did a great job installing our new wi-fi booster and programming our remote!!!

The Ggeks made it all look easy. I just wanted the installation to work smoothly. They were very professional, and I would use them again.

The appointment went well and he provided necessary instruction for using & navigating new remote.

I am physically challenged and the Agent was very helpful in programming my LogiTech Remote and making sure I was educated and able to use the Remote before he left.

I haven't gotten to learn all the features of the add-on remote control programming but from what I do know, it is awesome.

The gentleman was every knowledgeable and mat the needs to fix the problem with the smart remote

did a great job getting my Harmony remote re-connected after I updated my wi-fi system. Friendly, courteous, knowledgeable. They made sure I was happy with what they had done before they left.

Using remote control makes it a lot easier so I purchased this so they could set me up properly, sometimes I dont have time myself to do this.

they were very efficient and did a very good job with making sure all the cables were neatly bundled and explained how to us the remote and how to work it.