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Customer Ratings & Reviews

Your price for this item is $361.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 205 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the Aurora R16 Gaming Desktop's excellent performance and impressive graphics capabilities, frequently praising its ability to run the latest games smoothly. Many also appreciate its quiet operation and ease of setup. The system's affordability is another frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 157 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    A Beast of a Machine — Smooth, Fast, and Quiet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving the Aurora R16! From the moment I booted it up, the performance has been buttery smooth. The Intel Core i7-14700F paired with the RTX 4060Ti handles everything I throw at it—gaming, editing, multitasking—with zero lag or hiccups. Temps stay cool even during intense sessions, and the case design is sleek and surprisingly quiet. The 1TB SSD gives me fast load times and plenty of space. It’s a perfect balance of power and aesthetics. Highly recommend to anyone serious about gaming or performance-heavy work.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    An Upgrade for the Ages!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is a BEAST! I upgraded from the Alien Ware Aurora 13, and the difference in power and graphics is AWESOME! And at the price I paid for it, I STILL can’t believe it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, ive had this desktop since february 2025 and it runs magnificent.No problems as of late.It sets up fast and gets games running quickly.It handles multiple applications so thats a plus.Amazing that you can change colors of the tower as well.A great purchase overall.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this computer. I have had gaming laptops for the last few years and wanted something with just a little better graphic card to play my online games. This is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Aura r16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an crazy upgrade from my old asus Works perfectly and a great price for a pre built with high end parts! Amazing color schemes too! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Alienwear Pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect easy set up runs great very happy no problems whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Alienware Aurora R16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing PC, beautiful graphics and amazing performance!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    yeeeet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, graphics card is perfect, don’t get pin locked, might happen on a Alienware update, but honestly if it happens to you like it did with me just factory reset ;) but yeah I’m pretty much loving this thing, for a pre built it’s awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best PC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm is very reliable. Haven’t had a single problem with it and I’ve had it for about a year now no issue runs. Amazing is very smooth. Absolutely no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good gamimg PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, high-end PC. Not having a single problems with it since it arrived. If you get to buy it with a discount, this is a pretty good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than advertised. Doesn’t get much better than this. Looks amazing, crazy fast, superb graphics. Highly recommended to pair with the matching AW OLED monitor if you can swing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming setup as a starter pc so my boys can play online games with me on my old Xbox and I’m very pleased I had many questions about pc gaming before I bought this one and the guy who I talked to helped me decide what would be best for me in my budget the computer is very fast and plays for hours no problem the computer was packaged very nice overall I would say go to best buy for your computer needs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming PC

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this gaming pc . The sales representative was wonderful and answered all of my questions and was a huge help. The product is definitely great, and came with a lot of extra perks .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is great know problems runs great love using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon receiving this gently used pc every was as advertised to include the condition of the pc. All parts were in the box and it was the expected quality. Extremely satisfied with my purchase and I will continue to shop Best Buy more frequently because of this experience. Not to mention, I had some issues with an SSD card I bought from another vendor and received knowledgeable and efficient help and was able to solve my problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GAMING COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT it works for gaming i do as well as streaming on social media sites

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy at the best price, simply that.…………..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Extremely capable machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. I use a design program daily called pro kitchens for work. This has greatly improved the performance of my renders, and made my job significantly more efficient. Setup was clean and easy. I'm happy with the keyboard and included mouse as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pc great for gaming and college applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming computer out of this world

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I excitedly opened my Alienware computer out of the box as soon as i received my shipment from Bestbuy. Following after i set up my Alienware R16 gaming computer, I realized my dream finally came true of owning Alienware R16 gaming computer. I set up windows 11 and began my journey of exploring the internet and gaming on X box like being captinKirk on the startrek.

    I would recommend this to a friend