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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the AW610M-D gaming mouse's long battery life, vibrant RGB lighting, comfortable design, and wireless functionality. Many appreciate its high-quality build and customizable DPI settings, while some find the weight and size to be ideal. However, customers are negative about the stiff scroll wheel and some software issues. A few users reported problems with the scroll wheel's functionality and responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 52 reviews
  • Pros mentioned:
    Battery life, Wireless
    Cons mentioned:
    Scroll wheel
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Precise Gamer Mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The choice to be able to choose wired or wireless is excellent. Battery life is very long and there seems to be no difference in performance using it wireless. An interesting caveat is you can use it wireless with the receiving dongle plugged into the cord using an included adapter. That way, if the battery would go low, you can quickly remove the adapter and plug the cord right into the mouse without having to reach behind your computer to make changes with the cord and the receiving dongle. The included cord is covered with fabric to make it super smooth, really flexible, and nice looking. I had no trouble getting the mini usb cable plugged into the deep recess of the mouse. It actually fits tight and is well protected with the design. The available color changes made possible by the software will have you trying so many choices that you will soon become overwhelmed with the possibilities (a good thing). The software also allows you to set up Macros, several user settings for DPI, and to calibrate your mouse. The mouse has 5 presets for DPI settings that can be cycled through using the button below the scroll wheel. The factory defaults are, 800, 1800, 3500, 9000 and 16,000. The maximum DPI setting of 16,000 is nice if you have a 4k monitor to navigate across but for HD resolution monitors its too sensitive to use for daily tasks. If you play games that require quick movements you would benefit from the 16,000 DPI setting. Cycling through 5 presets is probably not something you are going to do while gaming. As you cycle through the presets the color of the top stripe changes to tell you which preset you are on but if you are focused on the game you are not going to be looking at your mouse. It would be nice if you could reduce the presets to 2 or 3. This would make it easier to quickly switch to the preset you want. You can set one of the buttons to the "Sniper Mode" macro which will drop your DPI to the lowest preset you have configured. The scroll wheel is adjustable from 24 to 12 stops using the switch on the bottom of the mouse. 24 stops is nice for scrolling through long documents or web pages but if you use the scroll wheel to cycle through your weapons in games, it's too easy to overshoot your selection. Switching the wheel to 12 stops gives you better control while switching between weapons. The mouse feels good in your hand and the controls are well placed and responsive. One detail I noticed, was with your little finger on the side. The rear shelf provides good support for your thumb but it isn't long enough to fully support your little finger. This leads to pinky drag while using the mouse. The sides of the mouse aren't concave and don't have any grippy rubber that could help keep your pinky from dragging. I would like to see the "shelf" go more forward on the right side. Maybe not a problem for everyone, but something I noticed. Outside of a couple of small changes I would like to see addressed, it's a great mouse that I would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting, Wireless
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Aesthetic Mouse With Excellent Features!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently started getting into the world of gaming. Gaming mouses have some of the most aesthetic features a mouse can have. I was bewildered by the amount of gaming mouses there are and the different price points. I wanted something not over the top but something that will last me a long time. Alienware mouses have just that. This one in particular has a very clean/professional look. The various customization settings are a plus as well. You can change the scroll speed, DPI, RGB lights, and much more. Comfort wise, this mouse is suitable for your hand, as the wing curves in the back feel really natural and comfy to hold. There is also the option to choose between wired or wireless, which is very important if you're mouse is low battery and needs some juice. The only problem I had was with setting the mouse up and trying to figure out what all the buttons and switches were for.This is my first gaming mouse and there were no instructions included in the box nor in the paperwork given. Though, after a few minutes, I figured it out and got the mouse to work, I still was uncertain about what the buttons and switches did so I did my research. I found the manual online to which I will link here and hopefully help those of you that need it! https://www.dell.com/support/article/us/en/19/sln318286/dell-alienware-610m-gaming-mouse-usage-and-troubleshooting-guide?lang=en#Setting_up_your_mouse Overall, I recommend this mouse to everyone. This mouse is aesthetically beautiful and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nicest, most feature-rich mouse I’ve ever used!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Alienware Gaming Mouse is nothing short of amazing!! There is very little not to love here. It works great for everyday apps , performs fabulously for games where more precision is required, and looks super high-tech, especially paired with the 510K keyboard, set to color “breathe mode”. PROS + offers both wired (charging) and wireless usage modes + adjustable page scroll gear (mouse underside switch, down scrolls 2x as fast) + adjustable DPI 800, 1600 (default), 3500, 9000, and 16,000 DPI + pull for lower DPI (blue), push to super fine for UHD monitors (red) + solid click Omrom switches + large well-placed quick stab thumb buttons + 7 customizable buttons, configurable per game, plus on/off + 350 hour rechargeable Li-ion battery (I trust but didn’t audit) + perfect Aesthetic match with Alienware Aurora R9 and matching 510k keyboard CONS -learning curve sans instructions, unintuitive on initial install -< I missed quick start guide on the side of the box > -Alienware Command Center required for full benefits -dare I say it’s possibly “too configurable” leading to analysis paralysis -large hands result in thumb and pinky drag over the short side fins CONCLUSION I highly recommend this product, in fact it makes using my standard trackpad on the laptop feel like i'm missing out.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Rgb lighting, Wireless

    Rated 5 out of 5 stars

    Power and Style: Alienware AW610M-L Gaming Mouse R

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware AW610M-L Gaming Mouse is a powerhouse of performance and style. Its wired and wireless options provide flexibility, and the Lunar Light RGB lighting adds a touch of flair to my setup. The ergonomic design fits comfortably in my hand, perfect for extended gaming sessions. The optical sensor delivers precise tracking, ensuring accuracy in every movement. Customizable buttons and onboard memory enhance convenience. With this mouse, Alienware has created a winning combination of function and aesthetics.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Rgb lighting, Wireless

    Rated 5 out of 5 stars

    Alienware Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveeee this mouse and how you can customize the rgb lighting and DPI. I use this mouse on COD. Love that you can use it wirelessly or wired. The charge lasts forever too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Rgb lighting, Wireless

    Rated 5 out of 5 stars

    Works Great / Looks Cool!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the color and matches my R12 Alienware system. Even if I didn't own an Alienware I buy this because it looks cool and functions flawlessly. You can run wired, or wireless. I believe it goes for up to 300 hours on a single charge. I've had it for a a week or so and haven't had to charge it yet. Alienware command center software could be more intuitive but you're buying this for mouse functionality and it works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    Works Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Alienware mouse is really awesome and it beats my expectation so far. The best advantage is I can use it both wireless and wired and when I am using it as wireless, I had only charged once since I have purchased it, and still running strong with an average use of 5 to 6 hours a day. The adjustable DPI works seamlessly with my Alienware M15 R3.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Alien reborn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse, great quality, great experience!!! Highly recommend can be used connected or wireless

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Alienware Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse I have used , well worth purchasing. I would only upgrade to an improved version of this mouse, or better, if such a mouse becomes available.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Rgb lighting, Wireless

    Rated 5 out of 5 stars

    Great with X15 laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Love that it can be both wired and wireless. I like that you can change lighting. I also like that it matches my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Alienware Optical Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware Optical Gaming Mouse works great! I have only used it as a wireless mouse and love it. No more cord to get in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Wireless

    Rated 5 out of 5 stars

    Alienware 610M wired/wireless mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this Alienware AW610M mouse on my Aurora R11 computer. Can be used either wireless or wired. Will charge will in wired mode. You can set up colors to match Alienware system or something different thru their Alienware command center. Downside was lack of instructions or trying to see which way to plug in cable for wired. Black cable connection and black mouse make it hard to see. It will get updates thru Alienware.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse foe my alienware laptop. It works perfectly great. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    It worth the Moneyyy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of theee greatest gift anyone could ever give someone. My brother loves his gift so much that his been playing all night

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    This alien mouse fits right in!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is literally so amazing. I have medium-large size hands and it fits like a glove! I also really dig the wired and wireless option built right in, so that you can use it either way depending on if it needs to be charged or you happen to want to use it wireless in random instances. Super awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Wireless

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, got it on sale. Long lasting battery, it rest right in your palm. Can be wired or wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Wireless

    Rated 5 out of 5 stars

    Great value for the money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with an Alienware laptop and a HP Omen desktop. The wired and wireless aspect make it easy to adapt to either machine. The lighting on it is a neat feature. The one downside is that it’s not Bluetooth compatible, but that has not affected performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    Well-built mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, has good battery life and gives you the option to either use wirelessly or wired. If you're paired to an Alienware laptop, it syncs nicely with the Control Center to change color schemes, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    Get the Mouse!! It's Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Love that you can unplug the cable and make it wireless! The rechargeable batteries are great. Haven't had 1 issues with it. Loved it so much, went and bought another one for my laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Most comfortable gaming mouse I have ever owend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other mouses have been slightly smaller than this one and hurt after some hours of use. This one is a bit bigger but just enough to provide my hand with extra comfort. The feel of this mouse is very natural and the features of being able to have preset mouse speed settings is nice depending on my activity I can easily change the mouse speed with the button underneath the scroll wheel. The buttons on the side help you go back and forth when being used for browsing which is a nice touch. The build is of very high quality and it can be used both wired and wireless as well as customed to change light colors whenever you please.

    I would recommend this to a friend