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Customer Ratings & Reviews

Your price for this item is $136.12
The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 40 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Rated 5 out of 5 stars

    Best headset with an awesome mic.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A brilliant sound headet with the best battery backup possible. The headset is brilliant for gaming and professional use. The headset is best for mobile as well as laptop. The headset is very light weighed and the connector provides you the best compatability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC headset for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase, i tested the new turtle beach atlas air, steel series artic 7 and the pros. This headset takes the prize with their booming bass and clearness for a better price. Dont underatnd why they have bad reviews online. Just make sure to have the most recent driver updates and they will run flawlessly with your PC. I am currently using the Sonar program with the headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset EVER. I use this for my PC and all of my consoles. Its super comfortable and I like being able to move the mic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was hoping for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product. Very comfortable. Great sound… Love Alienware!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best starter headset!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and design are amazing! Comfortable to wear, and light weight, battery life better compared to most, and wireless connection is flawless! Alien wear is my fave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge lasts a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged it up twice in several weeks of use. I'm an adult so I dont get to sit for hours playing everyday but the charge lasts longer than the official Xbox headset did. This headset is comfortable. The sound is great. Easy to set up on PC. I have zero complaints about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-Performance Gaming Audio: Alienware AW720H D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alienware Dual-Mode Wireless Gaming Headset AW720H represents a pinnacle of gaming audio excellence, wrapped in a striking Lunar Light design. Its dual-mode capability allows seamless switching between wireless and wired connections, ensuring uninterrupted gameplay across various platforms. The headset boasts premium sound quality with spatial audio technology, providing an immersive gaming experience. Additionally, its comfort-focused design, including memory foam ear cushions, allows for extended gaming sessions without discomfort. This headset not only delivers exceptional audio but also enhances the overall gaming setup with its futuristic aesthetics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disigne is amazing, they have a very nice sounds and the ergonomic is very good, the price and quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones that I’ve ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, not heavy and synch colors with the rest of the Alienware hardware. Best headphones that I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, super comfy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and supper comfortable for someone with a bigger head!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and stylish. Battery hold charge well. And was a good price point for a high-end pair of headphones at just over $100

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alien

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Overall, this product offers a fantastic user experience with no lagging issues. However, the only downside is the sound quality when connecting to Meta, which is a bit subpar." Design and quality of the product pretty good if you just going to use on PC is great

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Momosaurio,
      We value your feedback and want to thank you for taking the time to leave a review of your Alienware Dual Mode Wireless Gaming Headset. We are sorry to hear that you are not completely satisfied with the sound quality. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      If you need further assistance, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Highly satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again. The sound is excellent and extremely comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these didn’t expect them to be this great has great sound quality sound cancellation is even better playing call of duty while using this headset will make you perform a lot better will recommend 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware - Dual mode wireless gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound its soft for ur ears and has a retractable mic its really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alien ware headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapped from a Corsair headset to this and the headset works great sound is super clear with Dolby Atmos especially with gaming to pin point sounds in the direction it’s coming from for shooter games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone by itself is great, clear sound, but the microphone is really weird, they have their on app, doesn't really work well with all the games. I have a lot of Alienware gear, but would not buy their headphones. again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Very good speakers. My friends could hear me perfectly when we play call of duty. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and sound cancellation on any headset i’ve used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best alienware gaming headset at lowest price possible

    I would recommend this to a friend
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