Customer Ratings & Reviews
- Model:
- AWX14R1-7679WHT-PUS
- |
- SKU:
- 6502624
Customer reviews
Rating 4.4 out of 5 stars with 351 reviews
(351 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the x14 R1's performance, build quality, and compact size, frequently praising its portability and comfortable keyboard. However, some users express concerns regarding battery life, fan noise, and the device's tendency to get warm. The small SSD storage capacity and high price point are also mentioned as drawbacks. Overall, the positive feedback on performance and design is balanced by negative comments about certain aspects of the user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Build quality, Speed
Rated 5 out of 5 stars
Thin and powerful with high build quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great thin productivity/gaming machine. Build quality is 10/10 and the new intel 12th gen processor can handle just about anything. RTX 3060 is an ideal GPU for a 1080p 144hz display, and all this power charges over 130W USB-C.
I would recommend this to a friend Rated 5 out of 5 stars
One of the best laptops out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best product series from Dell. Despite being small and light, the cooling system is perfect and the laptop doesnt overheat in high performance scenarios. The sound could have been better, but is compensated by other things. I would definitely recommend this.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level gaming laptop, runs games like CS, R6 & Val great at. 1080p ad even 1440p low settings.
I would recommend this to a friend- Pros mentioned:Build quality, Size, Speed
Rated 5 out of 5 stars
Lightweight and Mighty! I love it!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Alienware X14 R1 is the sleekest, lightest and one of the best designed and performing laptops I’ve ever owned. Right out of the box, when you pick up the laptop you can tell it’s a quality build by Alienware that feels great in your hands. Don’t be fooled by the lightweight slim design, this little laptop is mighty! With Intel’s 12th generation core series processor, the 14-core Core i7 processor and a GeForce RTX 3060 along with the 16GB of LPDDR5 RAM clocked at 4,800MHz, the X14 has no problem keeping up and outperforming many larger gaming laptops in its class. It won’t completely replace your gaming desktop or a larger, more expensive laptop, but neither of those will offer the mobility of the X14. You can travel with the X14, gently stowed in a laptop sleeve or padded backpack, without becoming over encumbered as you might with other larger gaming laptops. As somebody who travels a lot, I really appreciate the smaller size and weight, giving me the option to jump on and play some games in my leisure. I love the color of the laptop, Lunar Light, which is a very soft greyish white. The Lunar Light color covers the shell and laptop chassis, while the inside has a black, slightly rubberized texture, surrounding the keyboard to help grip your hands in place while typing. The Lunar Light color really compliments the snappy design of the laptop and gives the lighting an extra pop. I really love lighting effects, including the Alienware trademark alien head on the back, which can be fully customized. Along with the RGB keyboard and the ability to customize the power button’s lighting separately for a more pronounced look that can indicate charging status. The assortment of ports included on the X14 is more than adequate for my gaming and daily needs. I love that I have three USB C ports to use which include two Thunderbolt 4 / USB4 ports. All three USB C ports can be used for charging and DisplayPort 1.4 video out. Also included is a 3.5mm headphone jack, an HDMI 2.1 port, a USB A port and a microSD card slot. The screen on the X14 is bright and beautiful with a 1080p display offering Nvidia G-Sync adaptive sync, a 144Hz refresh rate and 7ms response time. The games I’ve played and movies I’ve watched have all been smooth and responsive with deep rich color and clarity. Watching a movie with HDR is a treat since this laptop has Dolby Vision HDR, giving movies more contrast and pop! Along with Dolby Atmos which really brings the sound to life. This laptop is great for ultra immersive gaming and/or movies with realistic, 3D soundtracks. Overall I’m blown away by this laptop. The size, the style, the performance. This laptop does it all and is easy to take with you wherever you go. No matter what your task, this laptop will do it well. I highly recommend this to anyone looking for a new, fast, gaming laptop, that’s lighter than most other gaming laptops.
I would recommend this to a friend Rated 5 out of 5 stars
very satisfied with the product.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this laptop for almost 2 years. still very happy about it. highly recommended.
I would recommend this to a friendRated 4 out of 5 stars
Powerful laptop in a small form factor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: fast, powerful, sleek looking laptop. Capable to rub most games on high/max settings on 1080p. 3 usb c ports, 1 usb, and 1 hdmi port. Cons: Cpu runs hot. Only 1 laptop color. Can’t undervolt the cpu. Fan gets loud
I would recommend this to a friendRated 4 out of 5 stars
AMAZING
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is amazing, I’m use for work and games.
I would recommend this to a friendRated 4 out of 5 stars
Good laptop but...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery duration is short, I disable light themes (keyboard and exterior screen) but isn't sufficient. Performance is very good, I play Starcraft II without problems.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for both gaming and work purposes. Would like to see a better CPU to keep higher demand games from being slow for the price.
I would recommend this to a friendRated 5 out of 5 stars
Open box purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this alienware with a really nice open box price and I'm really satisfied so far. Only downside would be the noise once the gpu is running, but that's something you get used to.
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Battery life
Rated 4 out of 5 stars
Alienware Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a beast and everything work so smooth. However, the sound is lack of bass and the battery run out so fast
I would recommend this to a friend Rated 5 out of 5 stars
Powerhouse Thin Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful laptop in such a compact design! It would have been even better if the RAM was upgradeable, but overall runs games like Hogwarts Legacy and Cyberpunk really well.
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Fan noise
Rated 5 out of 5 stars
good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. I like it. Runs all the software smoothly. The fan is a bit loud but I guess that's unavoidable. Beautiful.
I would recommend this to a friend Rated 5 out of 5 stars
Alien lap top
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.design, size and comfortability is nice. runs great and fast for gaming. Highly recommended
I would recommend this to a friend- Cons mentioned:Battery life
Rated 5 out of 5 stars
sexy beast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This current Alienware design is very sexy, and with a 12th-gen Core i7 and RTX 3060, it's beautiful on the inside, too. Add a 144Hz display with G-sync and you are definitely good to game on the go. Battery life isn't great when you're doing hard-core gaming, but that's always the case. It comes with a 130W power adapter, but it'll sip from whatever USB-C you give it. Yes, there are thinner high-performance laptops out there, but that thinness often comes at the cost of reduced durability, and a broken laptop isn't so good (speaking from experience).
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 5 out of 5 stars
Performance in a slim package
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. Slim and powerful. Screen is bright for a full HD panel, unlike the full HD ones on X15 and X17. When I just got it and installed some programs on it, the laptop fan ran constantly and the palmrest area felt warm to the touch so I was worried about that. However, after I got done with all the installation and got Alienware Command Center installed, the fans only turn on when I'm playing games and it's not loud at all. Overall, much happier with this X14 than the X15 and X17 that I bought in the past and returned/sold
I would recommend this to a friend Rated 5 out of 5 stars
Happy camper
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is a gamer and he was super excited and happy with his new laptop. A great buy. This a great deal.
I would recommend this to a friend- Pros mentioned:SpeedCons mentioned:Ssd
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy fast. Definitely would buy again. My only wish is a larger hard drive. But I bought an 8 TB external hard drive so I’m covered.
I would recommend this to a friend - Pros mentioned:Performance
Rated 3 out of 5 stars
Resolution is less.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go for QHD or UHD. 1080 resolution is not enough for high quality games. Performance is great though.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi There MohanrajS,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware x14 R1 gaming laptop. We are sorry to hear that you are not completely satisfied with the screen resolution. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 4 out of 5 stars
Great PC, terrible store experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop. Fans are loud and screen dim is not very dim. Everything else 5 stars. If it wasn't for the terrible service at the store itself I would keep the laptop
I would recommend this to a friend




















