Customer Ratings & Reviews
- Model:
- AWX14R1-7679WHT-PUS
- SKU:
- 6502624
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the x14 R1's performance, build quality, and compact size, frequently praising its portability and comfortable keyboard. However, some users express concerns regarding battery life, fan noise, and the device's tendency to get warm. The small SSD storage capacity and high price point are also mentioned as drawbacks. Overall, the positive feedback on performance and design is balanced by negative comments about certain aspects of the user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Nice laptop at a fair price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend this laptop at a super price. Its fast and the parts seems that will last
I would recommend this to a friend - Pros mentioned:Size
Good for Designers
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.useful one for small for designers and graphic users, i gifted to my brother in law and he is enjoying
I would recommend this to a friend - Pros mentioned:Speed
the very beat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best gaming laptop for first users its very fast and have no issues
I would recommend this to a friend - Pros mentioned:Build quality
Best Gaming Laptop - PERIOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best gaming laptop I have ever owned. I love Alienware products, but this is in a class of it's own. Is it the most powerful gaming laptop? No. Does that matter? No. Why? The reason is simple - this is not going to replace your primary gaming rig - this is going to replace your school/business laptop and allow you to game on the go at the same time. That is not something you can say about a 15 or 17 gaming laptop with a power brick the size of Kentucky. This baby runs off a standard USB-C laptop charger (and yes, you can get a 140 watt Anker brick and use that to power it too!) The screen is really nice for 1080p and games run really well on decent settings. I do with the HD was bigger but it does have a micro SD slot for expandable memory that seems to run basic games well. You can replace the HDD if you want so that is good. I wish the keyboard had per key RGB and that they didn't take out the light ring which is a signature part of the X series laptops from Alienware. The price of the laptop is a bit high considering the other options, but the build quality is top notch and at the end of the day that alone I think makes it worth it. That and USB C power - that's right USB C power! Alienware makes a great product and is the best in the business for gaming hardware - don't miss out and check this one out today.
I would recommend this to a friend Nice but maybe could be nicer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer, for some reason when I first turn it on and it boots up , you can see it’s connected to Wi-Fi but it acts like it’s not connected and it takes awhile to open the web page I try to goto. It’s my first Alienware laptop and I don’t know if it’s as good as what I was expecting. I only use it for a secondary laptop so maybe I have overlooked something.
I would recommend this to a friendGood deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good deal, it is lighter than the old one I am using right nonw.
I would recommend this to a friend- Pros mentioned:Performance
Good gaming / work computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer for the deal that i got it for i am very please with the graphics of it and the performance.
I would recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job good buy,............. Somehow they didnt price march for Dell July sale offers
I would recommend this to a friend- Pros mentioned:Speed
Alienware
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its beautiful, very thin, strong and powerful, fast, what else can i say .. love it
I would recommend this to a friend Alienware laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good quality laptop, has handled Gta Online pretty good.
I would recommend this to a friend- Pros mentioned:Performance
100%
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I ever had it! Awesome graphics and Fast performance!
I would recommend this to a friend - Pros mentioned:Portability
Great value in a slim package
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love the form factor and how slim it is, super portable wothout compromising power
I would recommend this to a friend - Pros mentioned:Performance
Nice glow keys and settings.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter uses it for college work and gaming. She loves it.
I would recommend this to a friend - Pros mentioned:Speed
Gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alien laptop was my first time trying a gaming laptop and the speed and clarity are impressive!
I would recommend this to a friend - Pros mentioned:Performance
Great gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid for pretty much anything you'd want to do. Works great and solid price for performance.
I would recommend this to a friend - Pros mentioned:Performance
Okay okay :)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for this gaming laptop. Alienware always provides top notch performance. Good for high end gaming as well as high end work like editing or developing. But the system crash quite often and requires rebooting. So just keeping saving your games or work. @alienware is it a usual issue
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Rituraj,
We appreciate you taking the time to leave us your review. We sincerely apologize for the crashing issues that you are experiencing with your Alienware x14 gaming laptop . It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your crashing issue:
1. At the desktop, click the Search the web and Windows box and type "problem reports".
2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page here: https://dell.to/3khR75H
You can read the full article on solving PC crashing issues here: http://dell.to/2u98Cct
If you still experience any issues after you have finished troubleshooting your device using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Cons mentioned:Battery life
Good thin gaming laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for the value. Wish ram was upgradable. The 3060 is powerful enough to play at 1080p with medium to high settings. Taking a star off for battery life. As a laptop, this has probably one of the worst battery run time. Even in battery saver mode, expect 2 hours of battery life.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Greetings JonathanD,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Alienware X14 gaming laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Pros mentioned:Performance
Powerful laptop with high performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop n powerful one . Performance is very good
I would recommend this to a friend - Pros mentioned:Performance
Computer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a great product to use for school and some games.
I would recommend this to a friend - Pros mentioned:Performance
Compact laptop that will definitely not disappoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome compact computer. I use it mostly for CAD applications, but some gaming as well. No performance issues whatsoever. It keeps up with pretty big assembly CAD files which most computers struggle with. Decent battery life and premium casing feel. It did have an awkward keyboard/hand placement feel at first (palm rest area short compared to other laptops), but once you get used to it, it becomes natural. Will totally recommend for anyone needing a compact yet powerful computer. I do wish it had upgrade capabilities for memory. It does have integrated memory, so pick your RAM needs wisely. 16GB is plenty for most gaming and other computing needs. Screen is small, but you are getting a small form factor laptop, so there is no way around that. It is bright and does its job as expected. Micro SD card slot is a plus, and I do like the fact that all cables plug in from behind the laptop, leaving a clean area for you to work with. I mostly use Bluetooth headphones, so I did not mind having the 3.5mm jack on the back (I personally never use). Also like the new compact charger module, they used to be big and bulky (not travel friendly).
I would recommend this to a friend