Customer Ratings & Reviews
- Model:
- B08J4C8871
- SKU:
- 6483323
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, overall performance, and ease of installation as significant advantages. Many appreciate its seamless integration with Alexa and the ability to control the thermostat remotely. The sleek design also receives positive feedback. A small number of users experienced challenges related to the C-wire requirement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not turning the furnace on and there’s pretty much no online support
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Didn't work with my furnace wiring.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work with the wiring on my furnace so I had to return it.
I would recommend this to a friend Amazon thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. Received on time and no damage. Would buy again
I would recommend this to a friendThis thermostat sucks :)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat did not work. I did notice after leaving the store that it was already opened, so I blame it on customer service for accepting the return and then marking it unopened. I am extremely disappointed. It was in fact installed correctly.
No, I would not recommend this to a friendNot ready for primetime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is lacking as well as the feature to lock in a temp
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Angelo, thank you for your feedback regarding the Amazon Smart Thermostat. In terms of being able to lock in a temperature, you do have the ability to set a schedule for your thermostat.
Open the Alexa app .
Select Thermostat .
Under Thermostats, select your Smart Thermostat to open its control dashboard.
Select Device Settings .
Select Thermostat Schedule.
Under Schedule, enter the times and temperatures you want for each daily event.
To duplicate the day's schedule to other days of the week, select Copy Schedule to Another Day.
To start your schedule, turn on the Use thermostat schedule switch.
Note: If you make manual temperature adjustments when your Thermostat is on a schedule, the change sets a temporary hold on the schedule. The temperature change holds until the schedule reaches the next change point, such as from Home to Sleep.
I hope this information is useful. If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. Thank you again!
Bad Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried installing in my house. Followed all instructions for the thermostat and the c-wire adapter. The thermostat kept blowing fuses in my furnace and will not work no matter what I do.
No, I would not recommend this to a friendThermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician not able to get it to work to replace my current thermostat
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello PamelaA. I am so sorry for the trouble you and the technician are having getting your thermostat set up. Is it a possibility that you need the C wire adapter that is sold separately or could it be some other issue with the type of HVAC system you have? There are a number of compatibility questions that we won't be able to address or answer from this post so I recommend contacting Amazon Customer Support at 888.280.4331 for further assistance getting your system set up. As long as you don't have any compatibility issue or missing adapter, I can personally attest that this device is built to be relatively easy to self install so I hope that you're able to get the assistance you need to rectify this and have a better experience. Thank you for reaching out and I hope you have a terrific day!
Does not work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. I called amazon tech support to assist in the install to no avail. Thermostat does not work.
No, I would not recommend this to a friendThis thing sucks
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thermostat I’ve owned.. never sets to correct temp
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello MrRabbit! I do apologize that you are having an issue with our smart thermostat and I can absolutely understand how your experience would be frustrating. I can definitely attest that if it is not setting to the correct temperature, that this is not the experience that one should expect from this device. It may be a defective device or an issue with a setting causing this issue. I would highly recommend reaching out to Amazon Customer Support at 888.280.4331 to see if they can troubleshoot with you further or to determine if it is in fact a defective device. Having this device personally, I have not had this experience with it and it has been great. Hopefully, Support can assist in providing that same experience for you! We thank you so much for your feedback and I hope you have an amazing day!
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Doesn’t work properly. Amazon needs to stick to delivery vs product
No, I would not recommend this to a friendNope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to come with all required parts. Don't like the lack of clarity.
No, I would not recommend this to a friendCould not get it to work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice bit it did not work for my house I was able return it with no problem
I would recommend this to a friendDud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work -hopefully just a dud. But going to try once more
No, I would not recommend this to a friendNot so great with my heat pump for heating.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Alexa and worked great with my AC, when the heat came on, it constantly used my Aux heat and made my electric bill 4 times higher. Removed it and will not be installing it back.
No, I would not recommend this to a friendDid not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work didn't turn on so can't say likes and dislike
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat is one of the worst, after 3 months it doesn’t want to work , spend your money on a better thermostat don’t waste your money
No, I would not recommend this to a friendThermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work I would not recommend to buy try another brand
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Great value, easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very to use. Easy to install and good phone app. Neat and clean appearance. Pricing is very good.
I would recommend this to a friend - Pros mentioned:Installation, Overall performance
Poor temp calibration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking. Easy set up. Nice energy monitoring. 3 stars because terrible temperature calibration and customer service does not know their product.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I haven't had any issues work function
I would recommend this to a friend