Customer Ratings & Reviews
- Model:
- B08J4C8871
- SKU:
- 6483323
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Smart Programmable Thermostat with Alexa highly for its ease of use, overall performance, and straightforward installation. Many appreciate the remote control capabilities and reliable connectivity, along with its sleek design. However, some customers have reported compatibility issues with certain HVAC systems, while others have experienced confusion regarding the necessity of the C-Wire.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, grand, wonderful. No yelling on the bus!
I would recommend this to a friend - Cons mentioned:Compatibility
Millivolt thermostat, does not work with all AC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to install and figured out my system is millivolt. Some system are direct 110V and also won’t work. This works only with 24V AC controller.
No, I would not recommend this to a friend Find a different one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest problem with this device is that only one person can have it in their Amazon app even if the others are in your family.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Tough out of luck.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No fault of the product but it would not work with my York AC unit. Something about a c wire. I was trying to qualify for the SRP rebate and to have it work with my amazon echo.
No, I would not recommend this to a friend Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for me tried everything but would not connect so returned
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear Jack,
Thank you for sharing your experience with the Amazon Smart Thermostat. We're sorry to hear about the connection difficulties you encountered, which led to your return.
Connection issues can be frustrating, and while many customers successfully install this thermostat, we understand that compatibility and connectivity requirements can vary by home setup. If you're still interested in a smart thermostat, our customer service team can help determine if there might have been specific compatibility issues with your system.
Thank you for giving our product a try and for providing this feedback.
- Cons mentioned:Compatibility
Good theory, not for every system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my system. I hired someone to come see what was wrong. It wasn’t my installation, it just wouldn’t go with my unit. Returned it, and bought a Hunnywell T9
No, I would not recommend this to a friend Huh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a Christmas gift and it didn't work out for the recipient. The thought counted anyways.
I would recommend this to a friend- Cons mentioned:Compatibility
Didn’t work with my house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work with my house I have a heat pump with my a/c and I couldn’t get it to switch over the heat kept blowing when I had it set to a/c
I would recommend this to a friend interface difficult to understand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loses wifi connectivity all the time. you can't program the fan in to the schedule. makes the whole thing almost useless.
No, I would not recommend this to a friendNot working and not support from amazon.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this thermostat. Not working on new wireless devices. I make a ticket on amazon and dont receive any response from my problem.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Hugo! I am so sorry for the trouble you are having with your new thermostat. We would love the opportunity to try to resolve your issue that you are having with you. If for any reason our email or ticket is not responding to you, I would recommend contacting Amazon Customer Support directly at 888.280.4331 and you can reference any ticket or case number that you have open for it. I really do hope that we can greatly improve your experience and that this contact info helps some in doing so. Have a terrific day!
Amazon thermostat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I disliked is that you cant control more than one under the same alexa amazon account otherwise works great
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good produonce you figure out how to set up and connect to Alexa, wish it was darker color to make viewing easier
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aweful wouldn’t work house was so hot would not recommend
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Compatibility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with battery powered thermostats. Check before purchasing
No, I would not recommend this to a friend - Cons mentioned:Compatibility
This should have installed it or told me they woul
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't seem to get it to work and I'm pretty savvy....
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Easy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use, I did have a hard time setting it up LOL
I would recommend this to a friend wi-fi thermo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great price. Nothing like turning up the heat as you lie under your covers. Works well with Alexa.
I would recommend this to a friend- Cons mentioned:Compatibility
Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not turning the furnace on and there’s pretty much no online support
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Didn't work with my furnace wiring.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work with the wiring on my furnace so I had to return it.
I would recommend this to a friend Amazon thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. Received on time and no damage. Would buy again
I would recommend this to a friend