Customer Ratings & Reviews
- Model:
- B08J4C8871
- SKU:
- 6483323
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Smart Programmable Thermostat with Alexa highly for its ease of use, overall performance, and straightforward installation. Many appreciate the remote control capabilities and reliable connectivity, along with its sleek design. However, some customers have reported compatibility issues with certain HVAC systems, while others have experienced confusion regarding the necessity of the C-Wire.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Good theory, not for every system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my system. I hired someone to come see what was wrong. It wasn’t my installation, it just wouldn’t go with my unit. Returned it, and bought a Hunnywell T9
No, I would not recommend this to a friend Huh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a Christmas gift and it didn't work out for the recipient. The thought counted anyways.
I would recommend this to a friendinterface difficult to understand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loses wifi connectivity all the time. you can't program the fan in to the schedule. makes the whole thing almost useless.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Didn’t work with my house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work with my house I have a heat pump with my a/c and I couldn’t get it to switch over the heat kept blowing when I had it set to a/c
I would recommend this to a friend Not working and not support from amazon.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this thermostat. Not working on new wireless devices. I make a ticket on amazon and dont receive any response from my problem.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Hugo! I am so sorry for the trouble you are having with your new thermostat. We would love the opportunity to try to resolve your issue that you are having with you. If for any reason our email or ticket is not responding to you, I would recommend contacting Amazon Customer Support directly at 888.280.4331 and you can reference any ticket or case number that you have open for it. I really do hope that we can greatly improve your experience and that this contact info helps some in doing so. Have a terrific day!
Amazon thermostat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I disliked is that you cant control more than one under the same alexa amazon account otherwise works great
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good produonce you figure out how to set up and connect to Alexa, wish it was darker color to make viewing easier
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aweful wouldn’t work house was so hot would not recommend
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Compatibility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with battery powered thermostats. Check before purchasing
No, I would not recommend this to a friend - Cons mentioned:Compatibility
This should have installed it or told me they woul
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't seem to get it to work and I'm pretty savvy....
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Easy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use, I did have a hard time setting it up LOL
I would recommend this to a friend wi-fi thermo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great price. Nothing like turning up the heat as you lie under your covers. Works well with Alexa.
I would recommend this to a friend- Cons mentioned:Compatibility
Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not turning the furnace on and there’s pretty much no online support
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Didn't work with my furnace wiring.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work with the wiring on my furnace so I had to return it.
I would recommend this to a friend Amazon thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. Received on time and no damage. Would buy again
I would recommend this to a friendThis thermostat sucks :)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat did not work. I did notice after leaving the store that it was already opened, so I blame it on customer service for accepting the return and then marking it unopened. I am extremely disappointed. It was in fact installed correctly.
No, I would not recommend this to a friendBad Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried installing in my house. Followed all instructions for the thermostat and the c-wire adapter. The thermostat kept blowing fuses in my furnace and will not work no matter what I do.
No, I would not recommend this to a friendNot ready for primetime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is lacking as well as the feature to lock in a temp
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Angelo, thank you for your feedback regarding the Amazon Smart Thermostat. In terms of being able to lock in a temperature, you do have the ability to set a schedule for your thermostat.
Open the Alexa app .
Select Thermostat .
Under Thermostats, select your Smart Thermostat to open its control dashboard.
Select Device Settings .
Select Thermostat Schedule.
Under Schedule, enter the times and temperatures you want for each daily event.
To duplicate the day's schedule to other days of the week, select Copy Schedule to Another Day.
To start your schedule, turn on the Use thermostat schedule switch.
Note: If you make manual temperature adjustments when your Thermostat is on a schedule, the change sets a temporary hold on the schedule. The temperature change holds until the schedule reaches the next change point, such as from Home to Sleep.
I hope this information is useful. If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. Thank you again!
Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician not able to get it to work to replace my current thermostat
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello PamelaA. I am so sorry for the trouble you and the technician are having getting your thermostat set up. Is it a possibility that you need the C wire adapter that is sold separately or could it be some other issue with the type of HVAC system you have? There are a number of compatibility questions that we won't be able to address or answer from this post so I recommend contacting Amazon Customer Support at 888.280.4331 for further assistance getting your system set up. As long as you don't have any compatibility issue or missing adapter, I can personally attest that this device is built to be relatively easy to self install so I hope that you're able to get the assistance you need to rectify this and have a better experience. Thank you for reaching out and I hope you have a terrific day!
Does not work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. I called amazon tech support to assist in the install to no avail. Thermostat does not work.
No, I would not recommend this to a friend
