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Customer reviews

Rating 4.8 out of 5 stars with 2453 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-12 of 12 reviews
  • Cons mentioned:
    Learning curve

    Rated 1 out of 5 stars

    3rd computer in a year that may be going back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am less than thrilled. I was forced to buy a new computer because my printer quit, and I had to get a windows 10, to work with the new printer. Less than year later, Geek Squad told em that it was garbage, and to return it and get my money back. I got another windows 10 computer. It lasted 5 months before Geek Squad told me it was a garbage, and to return it. I got an iMac. OK, it has a learning curve,. but I have been on the phone with AppleCare every day for the last 9 days. Only twice for lessons on how too operate it, the rest of the time for technical problems. It has only taken a month for performance problems to surface. I know that they are problems with this iMac, because I have a windows 7 computer that seems not to have these problems. It is not my ISP,igt is this piece of garbage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being the lowest of the IMacs I did not like the product at all! I bought it for two reasons: 1. Because it was cheap and 2. Because it was part of the late 2016 series. Once I ad that mac in my home studio I was appalled by the speed and its really really really really really really really slow functionality. Thumbs down to this product I returned it in 3 days later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 1 out of 5 stars

    Happy I switched from Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had they been thinking about taking the plunge for a couple of years switching from windows to a Mac. I did extensive reading before I chose my iMac. The set up was much easier than I expected and except for a few things I still need to learn, I am very happy with my new iMac. Apple support has been great!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Dont' bother with this iMac...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old PC that I was planning to replace with this iMac is faster than the iMac! I don't know why they continue to offer such a dog.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great for 4 years, now it doesn't!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed my Mac. I used it for online classes and my photography hobby. I installed updates and backed up my files. However, after 5 years...it has stopped working. I am able to log in, but nothing will open on my desktop. The wheel just spins.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac did not come with ilife'11 i thought all Mac came with free ilife'11?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too slow, not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this computer and I have to take it back two times because it has some problem... best buy won't help me and they send me with apple.... I buy the warranty in best buy for nothing.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift for my husband. He has not been able to really figure out how to run it and doesn't like it. I can't return because it is past 15 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not worth the price tag always freezes and shuts down on its own would not EVER recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I just got a bad one or what but It locked up on me constantly ,traded it back in for Lenovo and very happy !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Don't Waste Your $$$ on the Base Model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the base, 1.6 GHz model with the hope that it would suffice for basic computing tasks like browsing the web and using Microsoft Office. Unfortunately, I was wrong - this computer was a complete joke. Startups were slow, opening simple apps like Safari would regularly take over 15-20 seconds, and I would see that dreaded spinning pinwheel far too often. I exchanged it at my local Best Buy for the 21.5" iMac with Retina display and it's a world of difference. I also have to commend the store for honoring their no-hassle price match policy, which ended up saving me $150 off the regular price at the Apple Store. I would highly recommend consumers forgo the base model for the more powerful non-Retina model or the Retina variant. The extra cost will likely be more than worth it when considering the extra few years of use you'll get out of them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow………

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst apple product I have ever had. Was slow to from the start and continued to get slower.

    No, I would not recommend this to a friend