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Customer Ratings & Reviews

Your price for this item is $454.99
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The comparable value price is $699.00

Customer reviews

Rating 4.8 out of 5 stars with 326 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Mac mini Desktop for its excellent performance, compact size, and ease of use. While the price is considered fantastic, some customers feel it could benefit from more ports and expanded memory options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Rated 1 out of 5 stars

    Never came in the mail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting months now and still haven’t received the item or a refund. Purchase in store do NOT purchase it online.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SHOP AT BEST BUY AT YOUR OWN RISK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy literally stole $700 from me when they shipped me an empty box instead of this computer. Customer service was completely unhelpful. They told me to file a police report, which was also an utter waste of time, as was filing a complaint with the Bureau of Consumer Protection. So now I have to pay a large credit card bill for something I didn't receive. If I'd gotten robbed by a mugger in a ski mask, at least I wouldn't know exactly who'd robbed me. But I do, and it was the sleaze-bags at Best Buy, who will apparently suffer no punishment for their crime. I've spent thousands of dollars at Best Buy, but I'll never give them a cent of my money again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non-Apple peripherals don't work on this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try this new Mac mini; I've used nothing but Apple computers for two decades now, but have grown more and more annoyed at how proprietary they make everything. Both my non-Apple keyboard and mouse disconnect ALL THE TIME (both are wired). They have to be unplugged and plugged back in for the computer to recognize them. I have done everything I can to get the Mac to identify them through settings. This is beyond annoying. I don't want the Apple keyboard or mouse, I should be able to use any peripheral I want, isn't that the entire point of the Mac mini? If Macs don't work with non-Apple peripherals it should be very clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Like new open box was not even close

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was to be an open box like new but the hard drive was bad and had to return. Geek squad checked it out and apologized

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Poor store policies.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent. Store policies not consumer friendly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this computer. I have followed instructions and migrated backup from old mac. Noyhing works. It has taken several days to recover an apple account ID and p/w. Now I can't get into computer to clear migrated data and reset so that I can start all over manually. I want to exchange with a new mini mac m2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still unable to get the internet. So, it is not very useful after spending hours with Geeks working on it, or waiting for Geeks to work on it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a delivery

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please remove this item from my order list because it is not being delivered for almost 3 quarters.

    No, I would not recommend this to a friend