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Customer reviews

Rating 4.8 out of 5 stars with 1295 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Should have kept my Air.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying this laptop, should have kept my MacBook Air. The fact that this one is smaller is the only plus, and not that big of a deal. The screen is a huge difficulty to clean, the keys are fragile. Within 8 months one of my keys doesn’t bounce back up already, repair number one. I’ve spent a lot of money for connectors. The need for at least a couple USB ports is huge, using them through a connector only slows things down. The accessories are expensive and third party accessories aren’t good at all. If you forget any of the connectors when you take your laptop anywhere, forget getting anything done. If the trade in 11 months later wasn’t so horrible, I would trade in for a MacBook Air.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Poor results for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my MacBook may 2018 by August 2018 I was already expierencing malfunctions ex: device gets too hot, battery life expectancy is low, when watching videos screen turns green. I have an appointment coming up with the geek squad, hoping to get another MacBook replacement because this one is trash not to mention I paid over $1200

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Keyboard problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard went out on the second day my daughter used the laptop. Then we had to wait several days for a shipping box to arrive to send it back and several more days for them to return the same laptop back to us with a new keyboard. Seems to be working ok again for now, but my confidence in the product is sketchy at best now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't waste the money on this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer on November 27th. Didn’t use it for a month and only use it for school. Today, I brought it to Apple and was told it would take three to five days to get it back. I have finals on in five days.... I asked them to replace it and was told they wouldn’t, only option I have is to wait. Called Apple three times and was told the same everytime. Looks like I’ll be buying pc and droid again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac it was over price so wouldn’t recommend it to a friend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probably the most UNCOMFORTABLE headphones i've ever tried on

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ports, Processor

    Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're thinking about buying this Macbook, just avoid it like the Macbook Air. The processor is about as fast as a second generation Core i5 from 2011. On top of that, you're getting only one USB port that is for charging. You need a dongle if you want to do anything as simple as charge the laptop and connect a USB flash drive into it. There's also no fans which means that this laptop can get very hot and thermal throttle (a trend you see with Apple computers). This means that many tasks (even basic ones) cause this laptop to slow down very quickly. If you're thinking about getting this laptop, buy yourself a Chromebook and save the money. You're not going to get as good of a screen, but you'll be getting a lot more ports and you can do pretty much everything that you'd do on the Mac.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    480p Camera Seriously?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so I can praise many aspects of that laptop or count many cons but I just want to focus on one point which made me regret buying this laptop at first place is 480p camera they used on this laptop. We just hate doing facile on this laptop because the other party basically see you in pixels, rofl, Apple its 2019, hint hint hint. So you are offering a laptop for light use with minimal ram cpu etc to make it light but missing a serious point for the main customers for this laptop, camera quality and results very bad FaceTime experience. shame on you designer team. If I was aware of thatches laptop was coming only with 480p resolution camera I would definitely pass on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke in two years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always own windows based computers but i was sick of changing every 3-4 years because they become slow and break! eventually made the decision to buy this macbook but unfortunatley after two years of very light use the computere started glitching and evetuall went off. after hours with apple support and then in store visit i was told that likely the mother board is broker and need to be changed for 599$ which is rediculouos, i did buy this through best but i am not sure if the products are different but two years for 1600$ its not fare and apple is likely making cheaper products for the public for the same expensive price. no more apple computers .

    No, I would not recommend this to a friend