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Customer Ratings & Reviews

Your price for this item is $259.99

Customer reviews

Rating 3.9 out of 5 stars with 52 reviews

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  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers love the MacBook Air 13" Certified Refurbished, especially its performance and overall condition upon arrival. Many customers were happy with how well the product performed. Additionally, customers reported that the product arrived on time and in good condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 52 reviews
  • Rated 5 out of 5 stars

    Please read the description.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook is a nice investment if you need one for the bare-bones programs and internet access. Personally, It does the basics of what I need it to for this season; I use it to write, study, and run programs like Microsoft Office for school. I also use it to take notes, surf the web, and also stream music. Additionally, it supports AirDrop so transferring files between the computer and my phone is much easier. An added bonus is that the Apple logo on the lid lights up. I will say this though: As this particular unit is now seven years old, there are some things that one might take into consideration when looking to make a purchase like this one. For one, the operating system is progressively being phased out, and there are certain apps and programs that will not run, (that is if you can get them to download). Please keep this in mind when purchasing an older model of any Apple product. Secondly, Since this is an older unit, the battery is also (I imagine) almost as old as the computer itself, so there may be some aging of the battery, where it may drain faster than it did when it was new. Depending on what it is you are looking for in a computer, this may affect your ultimate decision on making this purchase. Bottom line: It works for me, and quite frankly, I really like it. However, if you are looking for a MacBook that you can use for a few years WITH the capacity to access many popular Apps on the App Store, this computer is not for you. I would suggest making the investment of a newer MacBook Air, maybe a couple of years old or newer; Especially if you plan on holding on to it for a while. There are a number of factors to consider when making a purchase like this, so I would recommend taking inventory of what you are looking for in a computer right now, as well as where you might see yourself on the road ahead. Thanks for taking the time to read this review, and I hope that you find it helpful on your quest for a laptop. Blessings, D. W.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Kaitlyn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect. I am very satisfied. I received on time and it arrived in good shape. It works perfectly and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop and very fair price. I will definitely keep bringing my business to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a first computer for your kids!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a first computer. A little tiny ding in cosmetic but something I surely can look past for my teenager for his first computer. It works just as we need it to and I will absolutely be doing the same thing for my daughter. Would recommend especially for kids!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent little computer for the money. Daughter loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratch around the apple on the front cover.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. The Macbook Air comes with a scratch around the apple on the outside lid. I thought they would sell me the equipment in better condition.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall worked great! Wasn’t able to update the computer tho which prevented me from downloading some apps and use features that newer updates have which was unfortunate. Battery life lasted me around a 1-5 hour school day with a short charge here and there. I usually would have to charge it anytime i used it for an extended period because i knew there would be a chance of it suddenly dying. had issues connecting to my wifi anytime id leave my house it would be difficult to reconnect it but that could also be an issue with my wifi

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Got more memory & storage space for much less

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older device was running out of disk space and was unable to clean out as much unneeded data that would free up disk space and still keep all the apps I make use of. Price was right, well under $400.xx for a newer model MacBook Air with more OS memory and storage memory, 256GB over 128GB , and although refurbished, looks and works just as good as a brand new device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Mac Pro 13

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but the charging port is only on one side and comes loose easily. Other than that great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Great review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it was a good price! I appreciate how well it appears to have been maintained

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MacBook Air “Good” Included charger”Fire Hazard”!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my daughters 16th birthday which was on march 9th. She’s always wanted one, but new ones are very expensive. I purchased this refurbished one hoping that she would love it just the same. And, she does. The Mac book air itself seems to be working good after just a couple of days however, it came with an aftermarket charger that gets VERY VERY hot while charging for only a few minutes. It almost burnt her hand! That’s why it’s only a 3 star rating. I checked, and it’s definitely a bad charger. She just received it on her birthday (9th) and the return policy is 15 days (7th). We’re going to try to exchange the charger tonight to see if that solves the issue. IT’s a refurbished 2017 model yes, it was still $400 something dollars and I feel that it should have an Apple “working” charger, not a fire hazard of an aftermarket charger. Hopefully they will exchange the charger with no issues. I will update my review pending the results of that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mactive and attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my newly acquired Mac. Sleek design like it was assembled in the future and time traveled to be my assistant. I love the way it types ...can you tell??? overall rating 1k....Get you one if you haven't already.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Student Nurse first macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great works better than I could have ever expected. I’m very happy With my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mac Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with the quality and price of this laptop. So far it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    I would make sure it’s really the latest OS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac is awesome. I’m giving 4 stars because it did not come updated. Not being an avid Mac user I was pretty disappointed. So with that being said I had to research how and what to upgrade it too. Luckily I’m savvy in research.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this laptop. I didn’t need the fastest or newest computer since my desktop is brand new. This is just to have a second computer and one that’s portable. I’m very hangout with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned due cosmetic damages on screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because it had an ugly dent on one of the corners of the screen. Don’t trust on cosmetic evaluations. they should mention all damages. Machine didn’t came fully reset with remains of previous setup.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Works great, looked brand new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with my purchase. My laptop came very quick with no issues, and looked brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air book is the best computer for classes and for business handy to travel with and Ivan work from anywhere with it I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A Happy Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son’s college needs. Looks great and works wonderfully!

    I would recommend this to a friend