Customer Ratings & Reviews

This MacBook is a nice investment if you need one for the bare-bones programs and internet access. Personally, It does the basics of what I need it to for this season; I use it to write, study, and run programs like Microsoft Office for school. I also use it to take notes, surf the web, and also stream music. Additionally, it supports AirDrop so transferring files between the computer and my phone is much easier. An added bonus is that the Apple logo on the lid lights up. I will say this though: As this particular unit is now seven years old, there are some things that one might take into consideration when looking to make a purchase like this one. For one, the operating system is progressively being phased out, and there are certain apps and programs that will not run, (that is if you can get them to download). Please keep this in mind when purchasing an older model of any Apple product. Secondly, Since this is an older unit, the battery is also (I imagine) almost as old as the computer itself, so there may be some aging of the battery, where it may drain faster than it did when it was new. Depending on what it is you are looking for in a computer, this may affect your ultimate decision on making this purchase. Bottom line: It works for me, and quite frankly, I really like it. However, if you are looking for a MacBook that you can use for a few years WITH the capacity to access many popular Apps on the App Store, this computer is not for you. I would suggest making the investment of a newer MacBook Air, maybe a couple of years old or newer; Especially if you plan on holding on to it for a while. There are a number of factors to consider when making a purchase like this, so I would recommend taking inventory of what you are looking for in a computer right now, as well as where you might see yourself on the road ahead. Thanks for taking the time to read this review, and I hope that you find it helpful on your quest for a laptop. Blessings, D. W.

Just perfect. I am very satisfied. I received on time and it arrived in good shape. It works perfectly and I love it.

Decent little computer for the money. Daughter loves it.

Perfect for a first computer. A little tiny ding in cosmetic but something I surely can look past for my teenager for his first computer. It works just as we need it to and I will absolutely be doing the same thing for my daughter. Would recommend especially for kids!

Very disappointed. The Macbook Air comes with a scratch around the apple on the outside lid. I thought they would sell me the equipment in better condition.

I purchased this as a gift for my daughters 16th birthday which was on march 9th. She’s always wanted one, but new ones are very expensive. I purchased this refurbished one hoping that she would love it just the same. And, she does. The Mac book air itself seems to be working good after just a couple of days however, it came with an aftermarket charger that gets VERY VERY hot while charging for only a few minutes. It almost burnt her hand! That’s why it’s only a 3 star rating. I checked, and it’s definitely a bad charger. She just received it on her birthday (9th) and the return policy is 15 days (7th). We’re going to try to exchange the charger tonight to see if that solves the issue. IT’s a refurbished 2017 model yes, it was still $400 something dollars and I feel that it should have an Apple “working” charger, not a fire hazard of an aftermarket charger. Hopefully they will exchange the charger with no issues. I will update my review pending the results of that.

Great purchase! The MacBook is exactly what my daughter needs to complete her schoolwork. Quick shipping and excellent condition to be a certified used item. Thank you Best Buy!

Mac is awesome. I’m giving 4 stars because it did not come updated. Not being an avid Mac user I was pretty disappointed. So with that being said I had to research how and what to upgrade it too. Luckily I’m savvy in research.

I bought a refurbished Mac and I am very happy with how well it works. I don’t use a laptop very often so it didn’t make sense for me to buy a new one. It came with everything I needed and powered right up.

I am very pleased with this product. For a certified refurbished laptop, I got more than what I expected. The laptop is fully functional, there are no deficits in appearance and function, only a handful of scuffs and scratches that don't affect the use of the laptop. For the price, I am very satisfied!!

It’s a great laptop fast and great graphics. I have no problem with it at all I plan on buying my wife one around Christmas time.

I’m very pleased with this laptop. I didn’t need the fastest or newest computer since my desktop is brand new. This is just to have a second computer and one that’s portable. I’m very hangout with my purchase.

Well, I got this device to be able to use garage band (music editing and recording program) and it turns it the OS doesn't support it and there is no way to upgrade it. The fact my iPad from 2012 ran it, is strange to me. I guess I should have done more research. Needless to say, I'm not super happy about that.

I cannot say enough good things about my experience and complete satisfaction with this product. My certified refurbish Apple MacBook Air 13" works like a dream!!

If I could give Best But a zero I would. Bought a “certified refurbished” MacBook for my son for Christmas. Opened it Christmas morning and upon installing an update (it wasn’t updated when we bought it) it got stuck in a loop. Can’t get passed the failure to update screen. Brought it back yesterday to have them help us so we could wipe his information and they told us to fix it we had to pay $100. Horrible policy for a brand new purchase.

Overall very satisfied with my purchase. My laptop came very quick with no issues, and looked brand new.

No problems, no scratches and came on time very recommeded!!!

It feels pretty good, but the number 8 keyboard and the number 9 keyboard of this computer don’t work, so I returned it. I hope to ship it next time, and don’t send out unusable computers.

GREAT MACBOOK AIR.. APPLE MAKES THE BEST.. MUST HAVE FOR DAILY NEEDS

This Mac only work 2 wks only and never turn on again my opinion I will never, ever purchase a refurbished item