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Customer reviews

Rating 4.8 out of 5 stars with 2144 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the MacBook Pro 13" for its Touch Bar, ease of use, lightweight design, and impressive performance. Many appreciate its compact size and sleek aesthetics, while also noting the improved battery life. However, some users express concerns regarding the limited USB-C ports and the relatively high price point. The smaller storage capacity is also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 263 reviews
  • Pros mentioned:
    Ease of use, Speed, Touch bar

    Rated 5 out of 5 stars

    Effortless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't always been an apple fan, but after some time with an iPad I decided if I was going to get a computer it would be an apple. After purchasing my MacBook Pro 13 3.1 ghz touch bar I instantly fell in love with it. It was so easy to set up, I never had to adjust any settings to make it work right, it just worked right after I signed in with my Apple ID. I use my computer primarily for school and it runs fast and reliable which is what I need. As much as I use to love windows, I can never see myself going back to a pc. I was even reluctant to get Microsoft office, but since I get it for free I did install it. NOW as far as hardware goes I am absolutely amazed. The touch bar is extremely useful, as sometimes I cant spell the words I attempt to type, it pops them up with correct spelling and I just tap to fill in whatever I was trying to type. A lot of new computers have touch screens, it seems the touch bar compensates for the usefulness of a touch screen without the added effort of having to clean fingerprints all of the time. The physical durability of the computer is amazing. I am in love with the solid state drive. I have accidentally dropped the computer against a table and into the floor and I really did expect it to be broken, but it turned out to work just fine with a small dent in the corner. There are just few nicks on the corners of my computer from the falls, but the computer continues to work great. Another noteworthy feature is the extremely loud and clear speakers which are amazing for such a small device. Overall the 2017 MacBook Pro 13 3.1 ghz is probably the best purchase I have made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch bar, Weight

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I'd never own a MacBook as I was HP fan. But this MacBook has changed my opinion about MacBooks. It is easy to navigate. Light weight. Love the new keys on the keyboard! Starts up very quickly. And oh...the TouchBar...LOVE IT! Love the Dock at the bottom as it really does come in handy and your desktop is not all cluttered with shortcut icons. And it very easy to add or remove programs. Yes it has taken a little bit of time to get the hang of the way things are done when you open a program but I think it is a much better. And once I got use to the "title" of a program...like "Finder" being what Microsoft computers name "File Explorer"...it was so easy to use. The updated Touchpad is wonderful! It is very responsive to the lightest touch and you can set it up in different variations according to your likes. You can't go wrong with this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Amazing PC!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light, fast, easy to use. This is my first Apple PC. I've used other PCs over 25 years for work/personal use. Finally purchased a MAC after seeing the MacBook I bought for my daughter starting college in 2010--run without ANY issues all this time. I was needing my 3rd PC in the same amount of time.... This MacBook Pro w/touch bar is amazing. I purchased Apple Care because I really thought I would need help getting up and running and didn't want to bother my daughter (haven't needed to call Apple once since so easy to use). Also, I am a klutz and protection for 3 years really made me feel better about buying this higher priced PC. (no accidents yet). Both the Apple and Best Buy staff onsite were extremely knowledgeable and patient having answered my questions for days before I made my purchase. Have fun!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch bar

    Rated 5 out of 5 stars

    Another excellent product from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New MAC Book Pro is very fast and easy to use. Touch bar is an amazing innovation and switches the context really fast. It’s very slim and light in weight, fits comfortably in hand. I love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight
    Cons mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook Pro is a really great laptop. It is easy to use (once you watch the tutorial) and very light weight. I would recommend it to any college student looking to invest in a good laptop. The battery life lasts a very long time too. The only thing that they don't tell you is that you will need a Hyperdrive in order to charge your phone, plug in a USB, etc. because the laptop itself does not have those ports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch bar

    Rated 5 out of 5 stars

    1st ever Apple MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an avid Windows user since personal computers were introduced. Having an iPad and a laptop dying, I thought that I would try another Apple product the MacBook Pro. It took some adjustments but I am loving the ease of this laptop. Its extremely fast and very light. I also love the Touch Bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch bar

    Rated 5 out of 5 stars

    Awesome Laptop at a premium price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome. I purchased as I needed a portable device for work. Have a Mac desktop and the switch was really easy. The operating environment for the desktop to the laptop is the same so makes this a no brainer purchase, everything looks, feels and works the same. The laptop is beautiful and the Touch Bar is a really welcome addition. Aside from the premium price which is hard to justify, I fully recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows enterprise level support by day...Mac user everywhere else. My last MacBook lasted ten years (actually still working fine). This new design is incredibly small, light and FAST. So easy to use. Automatically transferred all my stuff from the old one. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Weight

    Rated 5 out of 5 stars

    Excellent computer for school and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is small and very light . Easy to carry around . Extremely efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It,s really fast good monitor fast easy to use. Really good size light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Mac. This one is great. Light, fast, and, of course, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch bar

    Rated 5 out of 5 stars

    Excellent for video and picture editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Macs are intuitive, especially for millenials. The touch bar makes things convenient. The native functionality is impressive. Our high school freshman has been able to complete all her homework without us having to purchase additional apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Powerful and simple.......absolutely love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im currently in the process of starting my own business and needed a tool that is powerful, easy to use and provides me with all the right tools. The MacBook Pro is all of that and so much more. I don't know why I didn't get one sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to bring to college. She can be using her computer and receive her texts on it at the same time. It is very thin so not so bulky. Nice size screen, very crisp. She loves her new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use in college. He loves the size, it's easy to put in you backpack and of course it's a Mac so reliability is without question the most important factor!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extremely pleased with going with a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is perfect. I love it’s size, comparability with my iPhone. It was a very easy transition to a Mac. I also love it not being filled with junk that I do t need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great laptop for power and portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many, many laptops in the past few years. Just to name a few: Surface Pro, Surface Pro 3, Chromebook, New 12" MacBook, and a 15" MBP Retina (2015) without touchbar. I also have the 12.9" iPad Pro. I can say this is my favorite device I've ever had. I loved the 15" MBP for it's power and how well the keyboard felt while typing, but it was never really portable enough to drag around everywhere I went. So I bought a 12" MacBook. I loved the looks of it and how insanely portable it was and how quickly it would boot up. I didn't like the typing experience on it because the keys were too shallow. So I sold it and got this one. I absolutely love how portable it is for a full computing experience. The performance is outstanding (I'm not a PC gamer) and the typing experience is really good. I don't feeling like I am sacrificing anything or the performance of the PC, or even the typing experience. If you are not a hardcore gamer, and would like great performance and portability, this is the laptop you've been searching for. The integration between it and the iPad and iPhone is just icing on the cake. You will love the handoff feature that lets you pick up where you left off on your last device as well as being able to copy on one device and paste on another. This feature is especially useful with password management.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch bar

    Rated 5 out of 5 stars

    Solid Laptop for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being away from Macs for the past few years, it's nice to be back. The software and OS is second to none and in my opinion is much better than Windows 10 (though windows 10 is, in my opinion a step in the right direction compared to its predecessors). I'm not a power user, but on occasion I'll do some photoshop projects, or Indesign projects. Not really a gamer so did not really need the dedicated graphics card that comes on the 15' version. I'm liking this for the ease of use, the portability, and I've actually started using the touch bar for more than just the fingerprint id function, which is something I've grown to really like. If you have the means, and you are looking for a well built, well designed laptop that will last you a few years, this one is it. Also if you plan on picking up the new iPhone 8 later this year or at the start of 2018, the integration with other Apple products is a better feel than with the integration of PC/Android items, that you typically have to be a little tech savvy to really benefit from. Well built machine, provides me with what I want, price is a bit high, but the ease of use and the fact that things just work is something I enjoy and am willing to pay a few extra bucks to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product really fit my needs. We are planning to take off for a few weeks and needed something small and compact and user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first laptop! I'm loving it already.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is my first laptop, and I just got it set up, it's hard for me to review too much. I will however let you know that this is my first laptop and am already enjoying the ease that has taken place in learning to operate the Mac. With the help line and in store interaction, my purchase comes highly recommend for someone who is just starting out, all the way up to the most advanced operator. The hidden F keys and Touch ID makes this operator feel like he made a great purchase!

    I would recommend this to a friend