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Customer reviews

Rating 4.8 out of 5 stars with 2144 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the MacBook Pro 13" for its Touch Bar, ease of use, lightweight design, and impressive performance. Many appreciate its compact size and sleek aesthetics, while also noting the improved battery life. However, some users express concerns regarding the limited USB-C ports and the relatively high price point. The smaller storage capacity is also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 175 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: + Great performance + Great display + Great build quality + Great battery life + Apple ecosystem Cons: - Price - USB-C Ports Mixed: ? Touchbar Overall: I bought this laptop for school and it's been amazing so far. It's light, powerful, and well-designed. The display is crisp and colorful. You can really notice a difference using this machine. Apple invests a lot of craftsmanship and technical expertise into their flagship products and it shows. Performance has been fantastic for me. I'm not much of a gamer and I wouldn't recommend this machine if you're just planning to game on it. However, most games run pretty well on it. The price means you won't get the best specs for the price, but you're not just paying for specs. You're also paying for the clean build quality, the sleek form factor, and Apple's ecosystem. You'll be hard pressed to find another machine this powerful that weighs just 3lbs, gives you 10 hours of battery life, and provides a comparable user experience. All of the ports are USB-C, which means you'll need to get adapters if you want to use USB or HDMI. Apple's definitely looking towards the future with this design choice, but it's still a pain since widespread USB-C adoption will take some time and, right now, most of your accessories will be using USB or some other connector that's not USB-C compatible. Not a huge fan of the Touchbar. I use the escape key a lot and not having that tactile feedback was somewhat disappointing. I haven't used the Touchbar itself that much except for volume and brightness control, which it does a great job at. It's a mixed bag for me. The Siri button can be extremely helpful if you have a quick question or somewhat annoying if you accidentally hit it while reaching for delete. As a CS student, it's an excellent choice since you can develop for almost any platform without resorting to virtual machines. I'd recommend this laptop for anyone who's majoring in CS or really any engineering field. The price premium was definitely worth it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Fantastic Machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm upgrading from a mid-2011 15" MBP and wow, this thing is a powerhouse compared to my old one. The retina display is simply stunning, it's design is gorgeous (I love that it matches my iPhone 8 Plus and iPad) and it is extremely light! All my work is a breeze on this! I can run Lightroom and Photoshop while listening to music on Spotify all simultaneously without any issues or hiccups. The butterfly keyboard took about 5 minutes to getting accustomed to, but I love it now! Aside from Touch ID, I don't really use the Touch Bar as much as I thought I would. I always forget there are shortcuts there for some apps or when I get a prompt. Maybe over time I will gradually use it more often, but at this point, I feel like I could have gotten the non-Touch Bar model and still been as satisfied, however, I do not regret my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best pc ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a Mac book for years. Now I have one and love it. It is 5 times better than Windows pc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Amazing PC!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light, fast, easy to use. This is my first Apple PC. I've used other PCs over 25 years for work/personal use. Finally purchased a MAC after seeing the MacBook I bought for my daughter starting college in 2010--run without ANY issues all this time. I was needing my 3rd PC in the same amount of time.... This MacBook Pro w/touch bar is amazing. I purchased Apple Care because I really thought I would need help getting up and running and didn't want to bother my daughter (haven't needed to call Apple once since so easy to use). Also, I am a klutz and protection for 3 years really made me feel better about buying this higher priced PC. (no accidents yet). Both the Apple and Best Buy staff onsite were extremely knowledgeable and patient having answered my questions for days before I made my purchase. Have fun!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Touch bar

    Rated 5 out of 5 stars

    Great for anyone who does lots of editing or art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best laptop on the market. It is really fast and never has problem lagging during downloads depending on your wifi connection. The touch-bar can be unnecessary, but if you run art or editing programs that touch-bar is very useful, overfull if you want the touch-bar it is still very useful for basic programs like safari or google chrome. Overall the laptop is the best on the market and the 13 inch size is perfect for backpacks and carrying around and compared to the air or regular Macbook the performance is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch bar, Weight

    Rated 5 out of 5 stars

    Beautifully Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the hype around the touch bar, I must admit the detail on such a small slab of screen is amazing, the way you control things and set up different functions in relation to the program being used is one of a kind. The laptop itself is very thin lightweight and the Retina display is beautiful and vibrant. Specs are very good and the computer responds very quickly couldn't be more happy with a $2000 laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch bar
    Cons mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great computer that runs very well. It is very fast and has a long lasting battery life. The Touch Bar adds a nice addition to the functioning of the computer but is not fully necessary. The only downside is not having USB or other ports but many connections are made wirelessly now anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Weight

    Rated 5 out of 5 stars

    Excellent computer for school and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is small and very light . Easy to carry around . Extremely efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Mac. This one is great. Light, fast, and, of course, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG...MAC is the best ever!! I purchased the MacBook Pro for my son. It was supposed to be for school but it’s so versatile that he uses it for literally EVERYTHING. He can research and do schoolwork then edit his gaming videos for his YouTube channel. This computer is small but surely packs a BIG punch as it can handle it all. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Loving the Tocuh bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!! I wasn’t sure I would like the new MacBook with the usb3 ports. But, I love it. Compact, powerful and Runs Mac OS like a dream. I am an amateur lighting designer and it runs the lighting program and DMX out signals with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Working as planned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something light and powerful and saw this laptop. I don't really use the touch bar that much only to change the brightness and sound levels. Other than that this laptop is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great laptop for power and portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many, many laptops in the past few years. Just to name a few: Surface Pro, Surface Pro 3, Chromebook, New 12" MacBook, and a 15" MBP Retina (2015) without touchbar. I also have the 12.9" iPad Pro. I can say this is my favorite device I've ever had. I loved the 15" MBP for it's power and how well the keyboard felt while typing, but it was never really portable enough to drag around everywhere I went. So I bought a 12" MacBook. I loved the looks of it and how insanely portable it was and how quickly it would boot up. I didn't like the typing experience on it because the keys were too shallow. So I sold it and got this one. I absolutely love how portable it is for a full computing experience. The performance is outstanding (I'm not a PC gamer) and the typing experience is really good. I don't feeling like I am sacrificing anything or the performance of the PC, or even the typing experience. If you are not a hardcore gamer, and would like great performance and portability, this is the laptop you've been searching for. The integration between it and the iPad and iPhone is just icing on the cake. You will love the handoff feature that lets you pick up where you left off on your last device as well as being able to copy on one device and paste on another. This feature is especially useful with password management.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 2015 MacBook Pro. Overall, very fast, and smooth machine. Really excited to learn more

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch bar, Weight

    Rated 5 out of 5 stars

    First Mac - so far so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a PC guy for years but my wife and daughters use Apple desktops and iPads. Have to admit I was nervous of the learning curve, and outside some quirky OS things, I really like the performance, weight and overall integration across devices. I LOVE the Touchbar too

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 2007 MacBook model, which is still running quite well, so a decade later it was time to upgrade. This is my 6th Mac purchase and they all perform exceptionally. The MacBook Pro is a great gateway into the world of Mac so if your thinking about making the switch, go with a MacBook, you’ll not be disappointed. If your switching from PC to Mac make sure you give it a month to adjust and you’ll never go back.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great products. Well designed, powerful, easy to use for all my creative needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch bar

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a former Windows PC user, this is a great Laptop. Just the right size and everything works great. The touchbar is more helpful that I thought it would be based on what I knew about it. This Mac has the power I need and i love it. I would recommend it to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially went in to purchase a laptop for school. The salesperson pointed out a couple of options and when I decided on two he proceeded to explain the pros and cons of each. I ended up paying a little extra for the Apple MacBook Pro but am so satisfied with my purchase. I not only use it for school but also for personal fun things like picture collages and making videos. Absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch bar

    Rated 5 out of 5 stars

    Great for Grad School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from my trusted Windows laptop to a MacBook Pro after my old laptop started to fall apart. I switched to a Mac because I take notes during class on my iPad with Apple Pencil and GoodNotes, and I couldn’t access them easily on Windows. I find my MacBook extremely useful. Don’t listen to those who say that the touch bar is overrated. I did not buy this for the touch bar. I just wanted one with good specs and it happened to have the touch bar. As someone who has to look at the keyboard to type, I use the touch bar frequently, especially while typing papers- it’s almost like having the “bold”,”italics”, etc. options right on the keyboard. Apple doesn’t have as much bloatware as Windows and most apps are optimized for the Macbook’s Specs. That’s probably why a Windows laptop with equal (or better) specs isn’t as powerful as the MacBook Pro.

    I would recommend this to a friend