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Customer reviews

Rating 4.8 out of 5 stars with 2144 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the MacBook Pro 13" for its Touch Bar, ease of use, lightweight design, and impressive performance. Many appreciate its compact size and sleek aesthetics, while also noting the improved battery life. However, some users express concerns regarding the limited USB-C ports and the relatively high price point. The smaller storage capacity is also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 224 reviews
  • Rated 4 out of 5 stars

    Nice tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and the Roku service I’m getting use to but looks great. The picture is very light so adjust your settings for a darker color.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar
    Cons mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Good computer, poor planning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that this new MacBook Pro is sleek, fast and full of great new features like touchbar BUT, be prepared to stock up on adapters. At the very least you’ll need an adapter for USB input and forget about plugging your new lighting headphones in because there’s no spot for them either. From the minute I pulled it out of the box the reality of the Thunderbolt only ports hit me. I get it- but to not even have a lightning port for my APPLE headphones seems a bit silly. Stop making these exclusive ports or start including some standard adapters. With the $1800 price tag, I think you can afford to throw a Thunderbolt to USB in there. I would have given this 5 stars but the port situation is highly inconvenient.

    I would recommend this to a friend
  • Cons mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Not as good as my old MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2015 MacBook Pro with Retina display and sadly my keyboard and touchpad stopped working. After paying Apple $290 for out of warranty repair, it broke again 6 months later in the same exact way and the warranty for a repair is 60 days. Anyway, I loved that computer outside of the issue I had. I have now replaced it with this MacBook Pro. I gained -- more power and bigger hard drive and of course the Touch Bar. The Touch Bar is mostly a gimmick. Perhaps as I get more used to it and more is developed for it I may change my opinion, but in reality it makes certain things harder. For instance raising volume or brightness is now 2 steps when it used to be 1. Also battery life is miserable so far. Finally, switching to USB-C everything means a whole near series of costs with various adapters to support everyday life. I still rate it 4 stars even with the critical review. It's still a great computer, I'm just disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Takes a bit to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall picture is wonderful and size is okay rather than big bulky laptops. Love the updated function bar! Just don’t like that there are no USB ports without purchasing an attachment device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The macbook pro with the touchbar is the newest and fastest mac. The touchbar is very handy but not necessarily needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch bar
    Cons mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Great laptop for schoolwork and general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the macbook pro. I use it for schoolwork, coding, editing, and general day to day use. The touch bar is useful. I like the headphone jack. The aesthetics and ergonomics are excellent. Lightweight and portable. Ventilation is silent and temperature is fine. It didn't get 5 stars due to the immediate jump to usb-c from usb as well as the removal of an sd slot, and no room for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop with a few imperfections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally love my new macbook and it works very well in every department the average buyer is likely to want it to work. There are a few dissapointments I have after buying it, but they are minor, and likely to upset very few buyers. Pros: *It's Apple. If you're in the ecosystem a macbook is the way to go. This new design is beautiful and very lightweight. I've become a bit spoiled having such a portable laptop. To think, cellphones we're as heavy as this 20+ years ago! *USB C: USB C is amazing and is the "port of the future" if I may say so. However, this can also be a con as I will mention later. Benefits include a psychofast 10 Gbps R/W speed and a 100% future proofing for the way all tech is likely to go. *Top Hardware (For a apple...): Okay, so we all like apple for the great UI and speeds you usually get, and this computer is no different. In terms of the hardware, it can hold up to similar integrated small PC designs (See "Surface Laptop") for the GB/RAM per $ value. The great SSD, 2100 MHz ram, and stunning display will never dissapoint. I was worried 8 gb would not be enough, but the ram swaps so efficiently and at high enough speeds with this new generation hardware that I have had literally zero bottlenecks with the infamous spinny mac rainbow. Thats with many pdfs and 30+ tabs open (I am a student so I use a lot of memory up too: Spotify, apple music, youtube, school stuff, pdfs, etc). *Storage space: I got the 256 GB model and I have no problems with this amount of space. I would say that needing more space in this day and age is HIGHLY unlikely if youre just a little savvy. With the super fast ports supplied with this computer hooking up external storage is a snap. Not to mention, Apps can be run on externals in OSX if you do a little work with it and cloud services are a another solution to most user's storage needs. The Google Chromebooks have shown that a lot of storage is not needed on a laptop these days and apple's offering of a 128 gb version confirms this trend. *Speakers! I have never heard speakers that sound as good in any other laptop. My Girlfriend has a Lenovo Y70 with specially designed speakers and they are not as good as this laptop (I am a proverbial audiophile). Definitely an under-rated feature of this laptop. * Trackpad: It's amazing, thought it was weird for awhile and now when I use other trackpads I have the hought in my head that every laptop should have a trackpad like this. In my opinion, this trackpad is better then previous generation macbooks and then any PC. Essentially, The entire trackpad is a button with no "hotspots," so it gives you a lot of leeway. No more aiming your clicks and therefore no having to look at the mousepad. *Did I mention the trackpad? Oh yeah, it's AWESOME CONS: *USB/Wifi Interference. Okay, so a little problem Apple likely hasn't told you about is when an external hard drive or usb stick is plugged into the computer the WIFI will not work, when it is a 2.4 GHz signal, (5 GHz wifi works supposedly, but I wouldn't know since my router doesn't work on that band). Bluetooth also has issues along with WIFI. This was a big dissapointment to me. I do not know if this is an issue with apple hardware specifically or most laptops nowadays, but I do know that it happens even when running Windows on my MBP with bootcamp. Very dissapointed with this and I do hope a solution is found where externals and wifi/bluetooth can coexist peacefully. *DONGLES/USB C: I bought a dongle shortly after making my purhcase only to have it fall out of my bag and get run over by a car a few weeks later. Needless to say it is a bit of an inconvenience to have to have dongles with you everywhere you go. However, USB c WILL eclipse the other standards as both a data transfer and charging standard. Dell, HP, Windows, and google have all adopted the standard in many of their products and it's only a matter of time before dongles become less needed. That being said, an hdmi port would have been nice, but the laptop is so thin I doubt they could have fit it without thickening the body (advantage of USB C), so I'm waiting on the day that TVs have Thunderbolt 3 usb c ports on the back (fingers crossed). If you like being an "early adopter" you will love USB C, if you dont care about being on the future end of tech and hate dongles, perhaps look to the macbook air or 2015 MBP, both worthy apple offerings with no USB C. *Keyboard: The keyboard is nice, it really is, but I'm sometimes left feeling a lil defending it against PC people with thick and non-clicky keys. It feels like I'm typing on a space ship or something. Beyond the feel, the issues from the 2016 MBP are of concern (google "2016 MBP keyboard issues") and I do hope no problems arise with mine. Dirt can easily get stuck underneath and a few keys have temporarily gotten sticky with a particulate of salt or sand (nothing a pin couldn't get out). To be fair, I have had similar with other laptops that have lower keyboards, but I am scared of this issue and would recommend purchasing apple care as a safeguard against any issues that may arise (A purchase I begrudgingly made at my dad's advising). Finally, A note about the.... TOUCHBAR! At first I thought what I think many think, it's kind of a gimmick. However, after a few months spent with it I find myself using it daily and it's extra options it offers are very helpful. The colors backlit in it are cool, but excessive in my opinion. Having a colored in touchbar doesn't do anything for me, but I suppose it looks nice. The touchbar is nice, but I do feel that it is Apple's way of trying to desperately keep their "think differently" image after getting their innovative butt kicked by Microsoft and the Surface Pro. Overall it is a great laptop and I would recommend it to anyone with a cautionary note about the ports, keyboard, and external drive interference. All-in-all however, PCs have their fair share of problems and this laptop is so great I forget how lucky I am to have such a nice device in my possession.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Solid laptop, battery life is a bit disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Macbook Pro - as such, it performs very well as expected, although I sometimes wish I would've opted for the 16GB version. Touch Bar is nice but seems to be more of a novelty. I was excited for the Touch Bar feature within programs such as Excel, but in reality, it just ends up being easier to use the traditional on-screen ribbon within Excel. The touch bar does not save any time in this case. I'm sure it has better practical application in other programs (maybe photoshop), but I just haven't found it that valuable in my experience. Lack of any USB-A ports have not been much of an issue for me as I use cloud storage these days any time I need to move large files around. I do wish it had an SD card slot, although admittedly I wouldn't use it often. My biggest complaint with this machine is the battery life. In particular, when it is sleeping, battery life seems to drain more than expected, and I am finding that I have to charge it often, even when my actual use has only been a few hours.

    I would recommend this to a friend
  • Cons mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Weening myself from Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new bar on the key board is great! However, instead of USB ports, apple made new ones. Also new is the charging chord. (The old magnetic charging chord is/was the bomb.) Apple changed them just like the headphones on the iPhone 7 so they can make more money.. So now you've got to buy adaptors for these ports. Now that Steve is gone, apple is just another company. For this reason, I'm taking it back. Weening myself from Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch bar, Weight

    Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Display has good quality. Light weight. Touch bar helps with navigation.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Price, Usb-c

    Rated 4 out of 5 stars

    Great but Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MacBook Pro! The touch bar is really cool and the graphics is noticeably better than my MacBook Air but I still wish it was a lot cheaper and that they kept the MagSafe and more ports besides USB-C. All in all it’s a great MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Good school lapotop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a light weight, easy to use computer. Invest now so it can last!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Mac, best purchase ever it is so fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does not disappoint. All the reviews are spot on and every spec is spot on. The only downsides I have with this computer is the ports and the battery. The battery is great but when you have Netflix playing and/or youtube, the battery seems to run out a little too fast for my liking. I did happen to have the keyboard light on 75% and the screen at 75% brightness, but even with that, I got about 5 hours of total computer time before it got to 10-15% battery. The ports are no big deal, just need to buy a small dongle from Amazon and it will be fine. Also, the keyboard is soo awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Overall smooth experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 13 inch MacBook Pro boasts the best performance with a luxurious feel. The temperature of the MacBook Pro is distributed within the unibody making cooling easier with the new fans. The only downside of this model is the battery. For an odd reason, the battery size is smaller than the low-end MacBook Pro. I would trust this computer more than a Windows OS since it doesn't force you to update while working on a project, and it's almost impossible to get a virus on a mac. No installation of any extra software like Windows OS, just setup your apple account and you're good to go. It's on top of the game.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best looking laptop hands down. Very light, easy to carry around. The only downside is the price and the need to purchase dongles.

    I would recommend this to a friend
  • Cons mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Thunderbolts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was having a few issues interacting with my Gopro cameras and had to buy a attachment hub for $100 just to get my files downloaded into iMovie, then to edit and upload. I think Apple didn't add enough upgrades to match their upper price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 4 out of 5 stars

    Need to Look Past the USB-C's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Touchbar is a nice touch and well designed. My only issue and reason for 4 stars is the transition to USB-C ports. This laptop does not have any USB, SD, or other ports...only USB-C. So be prepared to spend money on adapters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love my MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time getting a Mac computer and I love it.. coming from using window all my life, macOS was very easy to understand, but will take time getting use to. This is my first Mac but won’t be my last!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice computer but too expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for the best price I could find. First they offered me $1650 and I chose to wait until Black Friday but the price did not change. Even at that price it was still too expensive even if it is an apple.

    No, I would not recommend this to a friend