Customers value the performance of the Apple Macbook Pro 15.4" but have expressed concerns regarding its battery life. Several customers reported issues with the battery unexpectedly shutting down, even while plugged in. The short battery life is a significant drawback for some users. Improved battery performance would greatly enhance the overall user experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Overall laptop runs great but USB port does not
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptops USB port on the right side of the laptop does not work. Have tried multiple cables and devices. Also the battery life should last several hours at least and goes from 100% to low battery mode within an hour.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
very disappointed
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
recommended to buy - this was a previously owned item ...the item was not well packed - it worked. but would not charge when plugged in - so it died half way through the set up process.
Item was returned and asked for refund (yet to see the refund) ended up buying a new MacBook Pro and picked it up at the store.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
REFURBISHED
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the worst thing I’ve ever ever purchased. I purchased this thinking that it would be a great find for the price. I was so wrong..when I opened it the refurbished computer seem to look like new. I opened it and turned it on and it worked and for about an hour and than kept restating. I than returned the MacBook to the store and geek squad informed me that it was damaged. Never buy a refurbished MacBook
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Turns off
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was great but after a week, if you kept the computer on for a while, the screen would go back and eventually shut off. The problem hasn’t stopped unfortunately and i’ve had this for a couple months now.
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Macbook Pro
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this not knowing that it was 2013 version, have been using it a month and it constantly shuts off even when on the charger. VERY unhappy with the website not being specific as to the year of the laptop. Also unhappy that even purchasing it from Best Buy website that we have no warranty so we are just out the money we spent and now have to purchase something else.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Fast and Reliable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and reliable laptop was disappointed that it only come with 8gd ram since I'll be running heavy programs and files would've liked something with more ram but 8gb is fine for now. Also most of my music production and audio engineering apps arent compatible with the new macOS so I had to install windows 10 boot camp which i was unhappy about. The laptop itself is very good and durable but the OS is the issue if you are running certain apps....DO NOT INSTALL MOJAVE I WARN YOU
I would recommend this to a friend
Rated 5 out of 5 stars
Good price for the features.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Even though this is a pretty old refurbished model. The i7 is still leading edge. Bought this for Full Stack boot camp.
I would recommend this to a friend
Rated 2 out of 5 stars
I am not a fan of Apple, but this seems to be poor
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Within a few months the speakers are not working and several tools have to be set up on this computer.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
In horrible shape, Cosmetically
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked perfectly fine, but looking at its cosmetic conditions made me feel bad, it felt and looked very old and used. I’d returned it. Will get a new one.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Quality refurbished Mac
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality refurbished Mac , has great screen and many memory for all my music
I would recommend this to a friend
Rated 1 out of 5 stars
It was pretty scratched up
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was an older model and lots of scratches and was dirty when we recieved it.
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Don't waste your time!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
As soon as the laptop came on it would shut down, I plugged the charger in and it continued to shut off. I had to return it. I will not buy from this vendor again!!
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Apple Mac bok Pro
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything she needed for college. Would buy another for myself if there was one.
I would recommend this to a friend
Rated 5 out of 5 stars
MacBook Pro is so nice.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s an apple product. It’s exactly what you expect. It works easily and flawlessly.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for work, easy to use and follow directions for any set up or upgrade.
I would recommend this to a friend
Rated 4 out of 5 stars
Buy This
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an original MacBook Air and just upgraded because the battery died. These last and are great laptops
I would recommend this to a friend
Rated 1 out of 5 stars
Old not new
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was horrible it’s old and it’s not updated like it supposed to
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Really a Best Buy
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an emergency purchase, because I had to start working from home because of the pandemic, but it was a great buy. A great product for a great price...
I would recommend this to a friend
Rated 5 out of 5 stars
Absolutely pristine condition.....EXCEPTIONAL !!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Could not of imagined it would look this GOOD!!!
Not a scratch on it.......would ABSOLUTELY purchase again.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was surprised this computer was that cheap. It's good