Main Content

Customer Ratings & Reviews

Your price for this item is $2,099.99
Save $300
The previous price was $2,399.99

Customer rating

Rating 4.8 out of 5 stars with 671 reviews

96%would recommend to a friend.
Write a review

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 4 reviews

Page 1 Showing 1-20 of 671 reviews
  • Rated 4 out of 5 stars

    Great for video editing

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    If you use Final Cut Pro for you editing software… this is one will do you justice. Since I have the 256gb model, I do recommend getting an external hard drive to edit off of At times the fans do kick on as well but that’s to be expected coming from such a sleek slim machine editing 4k 10-bit footage. By the way, I did purchase the 500gb SanDisk extreme PRO external ssd. It reads and writes about 900/mbs on both ends. Beware though, it gets EXTREMELY HOT!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Fantastic laptop, if you consistently use other apple products to pair it with.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have several Mac’s and love each one.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I use it for editing my photos! Which is the greatest!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done and well appreciated

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    I have to say - I got an open box MacBook Pro, it's great on its own and I saved a considerable amount of money $500. The laptop is powerful, I love the touch menu bar and I love how fast things operate compared to my 2013 - excellent. Awesome experience with the automated purchase online, no issues - very professional and I enjoyed not having to interact with the store people outside of the pickup guy.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, except

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Everything out of the box works great and the display is awesome. Yet it is irritating that it only comes with (4) thunderbolt 3 connections. No USB, no card reader for your camera SD card and no way to connect RJ 45 for wired network. Seems to me this is Apples way of nickel and diming us to death with purchasing additional adapters. Also, when you do purchase an Apple mouse or keyboard, neither of those devices come with the correct thunderbolt 3 cord, they both come with a USB (that can't connect to the new macbook pros)? Why would you not include the proper cord in order to utilize the device properly, without having to buy an extra cord in order to charge them from the laptop. Engineering and marketing really messed this one up, unless it is actually their plan to force us to buy more Apple products.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mac

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Waited for this bad boy to go back on sale..... grabbed it for a few hundos less than regular price. And, Epstein didn’t kill himself

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought this Macbook pro as a computer for when I need to travel. I am a graphic designer and occasionally need to be on the go. The price tag was a bit more than I wanted to pay, but I knew if I got the cheapest one it would be a paperweight out of the box. So far it has been fine. My only minor complaint is the battery doesn't last very long if I am really doing work using multiple programs, etc. Maybe 2-3 hours tops. Not the end of the world, but I had hoped for better from a brand new laptop. I also got the smaller hard drive because most of my data will be on my desktop and the icloud, so this has been just right for me. I would recommend this laptop if you're in the creative field or need a decent laptop.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to work on

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use

    MacBook Pro is amazing & fast!! I’m New to the IOS system transitioning from Surface/Microsoft, I am amazed at all the tricks and simplicity of Apple, I also bought the Magic Mouse 2, and that to was very impressive! I’m to new to rate the entire package however, I’m pretty positive that I will be enjoying my MacBook Pro for a very long time.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy Apple!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I was skeptic about buying an open-box model. But being a college student I was mesmerized by the savings from it! I loved my last MacBook, but hitting the floor several times was not very good for it. I had it 6 years and it was so good to me! There was no other option for me. I use this DAILY. It connects to my watch and phone. I use multiple programs open all at once, and several tabs open in a web browser. I do not use photoshop or any big editing software. But i still get the use that i need to, with the ease of operating this. I highly suggest for a first-time buyer, or someone looking to switch. It is so worth it!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same chassis, better CPU

    |
    Posted .

    2019 MBP base model comes with a slightly better CPU, clocked at 2.6 GHz base speed. I've seen 4.1 GHz all core boost (until thermals limit it). The thermal management algorithm seems to be slightly improved over the 2018 model and the "improved" butterfly keyboard feels slightly softer to the touch while still providing the satisfactory click when pressing the keys. Overall, a slightly improved version over the 2018 model (not by a lot).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Mac and no regrets

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This was my first Mac book purchase and honestly I have no idea what took me so long! I did my research prior to buying visiting a couple different Apple stores and ultimately buying from Best Buy because of an awesome sale and a 0% financing offer. I have no regrets! Once you get used to it (if you have an iPad Pro it is an easy adjustment from other brands) you will seriously think what took me so long. It only gets 4 stars because it is a little annoying you have to purchase an attachment to creat a USB port for phone charging. I also had to purchase an external SD card reader but I had to do that for my Dell work laptop as well so it didn’t bother me too much. Just annoying to use a jump drive you have to purchase this attachment when it really should come standard in them. Other than that no issues and highly satisfied with my purchase. We operate off of Google docs programs so i did not have to purchase Microsoft word or anything like that but I think that purchase if you need it is pretty much standard with all lap tops (and maybe even desk tops) these days.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    Posted .

    Macbook pro 15 inch 2019 is almost similar to 2018, Just a change in processor from 8th gen to 9th gen. Feels same as 2018 nothing much has changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big screen and an excellent sound system

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It is really great an amazing laptop. I like the keyboard and the the sound system. The touch bar is really helpful especially when you writing. The screen is big enough to watch a movie and I like the color. The annoying thing is you have to buy an external port if you wanna use HDMI or charge your phone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and lightweight

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I needed to upgrade and love how fast this new computer is. I was recommended this version so that I can use this for years without having to upgrade the memory. Great for graphics too.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first time buyer

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    So i went back and forth on whether to stick with an HP or get the MacBook pro and i have to say i am not disappointed! Being an iPhone user i wanted to be able to connect my devices. It is a lil different than what i am used too but don't regret the purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful, but Cheaper Build

    |
    Posted .
    Owned for 7 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I came from a previous generation MacBook Pro (2015) to this model. It is far more powerful and can easily edit 4K footage and handle the most intensive tasks. However, I feel like the build quality has suffered quite a bit since 2015. The design is almost too slim, leading to issues with the hardware and cooling. I would almost say make them thicker!!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple quality at Open Box Price

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Bought this recently for graphic intensive and video editing purposes for a non-profit ministry. The quality of this open box was like new. Even the packing on the charger was still new! I can’t say enough about the speed and power this MB Pro has. But I can tell you that it’s worth buying from Best Buy! My family and through our ministries we have bought over a dozen open box Apple products and there has only been a couple that had issues, and Best Buy was excellent in their service and handling of those items. BTW, I saved literally over $500 off this MB Pro retail (Apple Store price) buying it Open Box.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer for granddaughter's college career

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Granddaughter #3 just picked her computer for her next 3 yrs of college. First 2 needed something for field work (also BB purchase) but this one plans on more science, math & graphics for her studies. She checked with her professors then worked with BB sales & came up with what she needed. They helped her with everything. Went to BB because they are close to her college. Geek Squad is the best! Had a malfunction with a previous computer and it was totally replaced at the BB near her college. I can't imagine going any place else. This makes it easy for all three of my granddaughter and one grandson. ~ Grandma

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 2019

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Awesome new computer. I have been using MacBook Pro since 2009. My 2009 MacBook still works. However, Apple would not let me update the system anymore so I decided to upgrade to a new one after 10 years. As always this computer is very fast and secure. Will continue to use Apple products because of their reliability. If you are concerned with the price. “You get what you pay for!” Get a MacBook

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this computer

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought this for work. I have an older MacBook pro that I use at home. I love the new version. The touch ID is really nice. The display is beautiful. The overall quality is great. The speed is really nice. My only complaints are the high price, but I expected that. Also the need for adapters for all newer MacBooks. I like that it's thin, but overall I'd prefer at least some main things to be built in. The adapters just add cost and if you forget them for meetings or when your travel then you're in a tough spot.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
Shopping Assistant