Customer Ratings & Reviews

I purchased the Arlo Q to use indoors with the Arlo Pro system (4 cameras). They all work great together as long as you don't mind the power wire for the Arlo Q. I was very pleased with the quality of the picture and sound (you can talk to someone through the camera using the Arlo app. I'm buying 2 more tomorrow. Great product and easy to set up. The first camera (Arlo Q) went into my garage.

I installed this in my first bedroom window to catch views out my front door. Tons of different mounting options as it has a removable mounting base and great swiveling neck. You do have to play with distance, and angle to not pick up glare off the glass at night. The microphone works really well as I can hear outside sounds even though its inside. Now I want 3 more to get a full 360 view around the place.

I bought the arlo Q camera to add to my collection of the arlo pro cameras. I love the rechargeable pro cameras and now the arlo Q plugged into the inside of my home. Security is great.

I have been reading reviews for months before I picked out this camera. I wanted a nest cam since I have a nest thermostat and smoke alarms however while I liked everything else about the nest cam, I did not want to pay $10 a month for recordings, and without paying that $10 a month there was no way to record anything that happened, even if I was watching it as it happened on the app. All I wanted was a camera that could capture video when motion was detected while we are away on vacations or more than a few hours, or to check in on our puppy that we are soon getting. I don't want one that stores the video on a memory card as a thief could just remove that on their way out. This camera is perfect. For what I want at least. It was easy to set up. It has a long enough power cord to place it where I needed it. No batteries to replace. And it immediately stores the video clips in the "cloud" when it detects motion and these are viewable for seven days. There is no monthly fee for this and the app allows you to download the clip to your phone if you need to keep it longer than seven days. The video picture seems fine and I had no problem connecting to our Wi-Fi and setting it up. It is easy to arm and disarm it through the app. I can run through the room and within five seconds I get an alert on my phone that there was motion detected. I can then view it on the app or wait about 30 seconds and Arlo emails me a link in my email that goes directly to the video that was recorded. I thought it would cut off me running through the room since I did it so quickly however it started recording about five seconds before I ran through and therefore captured everything. I set it to record 30 seconds when motion is detected but you can pick from 10 seconds up to two minutes depending on your preference. The status light on the front of the camera can be turned off easily in the app so the camera can be hidden more easily if desired. I tested out the night vision briefly and while I don't have anything to compare it to, it seems like it worked well. Overall I am very happy with my purchase and like that I don't have to pay a monthly fee.

I’ve received this item free to review and test for NETGEAR’s First Look Review Program. It’s great to be part of this Program and will be giving all honest reviews throughout my participation with this program. ~First Thoughts~ When I received this package in the mail from NETGEAR I thought it would have been in a bigger box but it wasn’t. As I opened the package I enjoyed the way it was packed within its own box and felt like they want the customer to have a great experience with opening it. I find myself saying Arlo from times to times because it’s very catchy jingle. ~Setup~ The installation for the Arlo Q Security Camera was easy just had to find the right place for it in my home to watch the front door and the rest of the house. I used the wall mount included with the camera but didn’t want to screw the wall mount into my wall at the moment of install so I used heavy duty Velcro strips to place the wall mount onto the wall. The set up for this camera was easy took less than 10 minutes with the application on my android phone. I measured the power cable to this camera and runs almost 10 feet so you’ve got plenty of room move the camera to where you want it. ~Features~ Best features within a single camera at 1080P! The Night vison works great for this camera and the audio it picks up from the camera sounds very clear. The Motion and Sound detection works like a charm and with the Free 7 days of recordings work great for these cameras but upgrading your plan can help if you own more than one. The camera also supports 2-way audio so you can communicate between the people at your house. ~Performance~ The performance for this camera is great with only a 5 second delay from the time you watch it on a live stream to your device. The picture comes in perfect along with the audio. Everything is synced together when you review the videos with audio. ~Did Product meet my expectation?~ Yes it did! As with every product that comes from NETGEAR every customer should enjoy the quality that NETGEAR puts into the production of every single item that they make. ~Price-value~ The price of a single camera comes in at $219.99 so it is a hefty price at this price range for just one camera but the quality of these are great and you won’t regret it. ~Would I recommend this item to my friends and or a family member?~ As always I recommend this to any one that is looking for great product from NETGEAR. “I’ve received this Arlo Q Security Camera free from NETGEAR’s First Look Review Program”

This is a really good home security cam. It's pretty easy to setup and it works like a charm. This is the first and only one I bought (b/c you didn't need a subscription) and i am quite pleased. Audio is clear, video is clear (although for 1080P, I would expect a little more clarity) but it still looks great. The nightvision mode works incredibly. In pitch black, i can still make out faces, etc... I have a feline that constantly moves around, and i have the sensitivity set to 7 and she sets it off quite a bit, but i can tell by the video preview it's her. I thought about lowering the sensitivity, but I don't wanna risk it. It picks up noises as well. The BONUS is you dont have to have a subscription and it keeps a decent amount of recorded video. I have never let it fill up completely, b/c i delete them as they come in, but the notification you get on your phone when it detects something is pretty quick. maybe 4-5 secs? I can walk in my house and by the time i'm putting my stuff down on my living room coffee table, i'm getting a message. So it's pretty quick. I guess i should say the negative is that when it does start recording it only does it in chunks.. 20 secs, 50 secs, etc.. i let it record one time and it kept recording, but not in one constant stream. BUT it does get activated pretty easily and starts recording prior to me entering my home, so it does have that going for it. I would definitely recommend this to someone who wants a home security cam.

While traveling home from winter vacation last year our. we were notified by our house checking neighbor that our basement was flooded with 26 inches of water. The process of remediation, ruined water heater, washer/dryer, and a rebuilt furnace blower and new circuit boards were overwhelming. I decided that we needed some sort of visual or audible alert system to monitor the basement in those periods when the neighbors aren't checking the house. We researched vision systems that we could monitor while on our travels. We decided on the Arlo by Net Gear. The sales person at Best Buy was extremely helpful and guided us towards the Arlo WiFI. As long as we have power at the house (which we should because of a generator set up) and stay connected thru the router we can view the basement as long as we are accessible WiFI. Not a techie type person Arlo was truly easy to set up. Mounting plate and screws are include. The clarity of the picture is extremely good. There are other options that can be utilized such as audible,, which we don't use. Every time there is movement in the basement in the vicinity of the camera view, I get a text message alert as well as a mail notification. The $200.00 spent may seem pricey, but the piece of mind from a basement flood more than covers the cost. I would recommend this product to anyone requiring a camera/ audible system.

This little camera has exceeded my expectations. The setup was incredibly simple and worked without a hitch. The power cord is plenty long without being overly long. The picture quality is fantastic, and on my network, the delay of the live stream is about 2-3 seconds which is excellent in my experience. There are a number of very negative reviews on the Best Buy website for this product and they made me a little nervous at first. Of course, with a 2 week return policy at Best Buy, I figured that I didn't have much to lose other than a little time setting up and returning if it didn't work out. My fears were unfounded, however. This has worked beautifully and the flexibility of the app really surprised me. Very good app design with more options that I expected. I realized that I only have it set at 720p resolution, but that was more than enough. I haven't tried setting it to a full 1080p, so I can't speak for the performance of the camera at that resolution. Nevertheless, the 720p resolution is more than sufficient for my purposes of office lobby security and monitoring. I just set up my iPad in my office next to my computer with the Arlo app streaming a live feed of the lobby. It's perfect. My only complaint is that the app has crashed 2 or three times inexplicably. I imagine they'll keep working on ironing out those bugs. But for now, my overall opinion is that it performs at least as expected, and better in some areas. I would definitely recommend the Arlo Q for a single camera security solution.

I’ve used and liked Arlo in the past and I was pretty happy to try out the new wired version. First off the camera is solid. It looks like it’s made well and with good materials. Setting up an Arlo Q camera is very easy. The app takes you through a quick setup where it asks you for Wi-Fi info to create a QR code that you let the new camera take a picture of to join your network. Simple idea, but pretty cool. Once connected the camera updates its firmware and you’re up and running. When the picture first came up, I was surprised that my entire body was in the picture even though I thought I was out of view. To say the least, it has a very clear picture and a pretty wide viewing angle. I was even surprised by the night mode quality. It’s obviously not as clear as a daytime view, but in pitch black settings it still has a clear picture where I was able to make out everything I saw. The only thing I feel was missing was the ability to use the ArloQ outside. I’ve seen the Arlo app go through a couple of iterations. Since the beginning it’s gotten more stable and navigation has consistently gotten easier. It’s now divided into three sections. The “mode” section lets you customize motion/audio detection settings throughout the week. It starts recording, sends you a push notification and/or email if it detects something. This is great for emergencies or if you just want to know when someone has gotten home. I like how the “Cameras” section lets you customize your cameras. It lets you watch/listen live, record, take a snapshot and a couple of other things. I used it to have a conversation with my wife. It’s not the same as talking over the phone, but it still worked well. The “Library” tab has all of the recordings broken down into a calendar. You can download your videos from there as well. Overall the Arlo Q went above and beyond what I was expecting in a wired home monitoring camera. I’ve already recommended it to a friend and I’d say the price is about right based on the feature set.

We looked into this one and the nest indoor cam that we could use as a baby cam and then as an indoor security cam afterwards and are glad we chose this one. This one has all the same perks as the nest indoor cam but the camera itself can also swivel left and right. The nest cam can only go up and down! The Arlo Q also comes with the ability to record up to 5 mins automatically when it detects motion or audio and you are able to receive notifications when there is motion and/or audio FOR FREE. They do have upgrade options that will allow additional recording as well, but we declined those options. We have been testing this out on our dog when we aren’t home and it has been working great. The video and audio quality are top notch! Depending on your WiFi connection there can be a delay, we timed ours out and it was about 5 seconds, so when we used the 2 way audio we had to keep that in mind. We got this with the Best Buy Black Friday price, which was $10 cheaper than the Nest Cam and are very happy with our choice.

A few months ago, I had a few BestBuy gift cards that were burning a hole in my wallet... my wife and I decided that we've always wanted to see what our pets do when we're gone, and having a security camera was an extra bonus :) Pros: The simplicity is amazing! Setup was a breeze, and the camera was up and running in no time. The camera has a lot of great features, video quality is great, and motion and sound detection works well. The infrared night camera mode works perfectly, as well. Cons: I did experience a few bumps with the GeoFencing app configuration, where it wouldn't detect me arriving or leaving every now and then. To remedy this, I simply opened the app, then it corrected itself. Also the sound is not stellar, but we never use this feature, so it wasn't a dealbreaker. The Nest Cam does have better sound, and seems to have slightly better edge on video too, but not enough to be a detractor. Conclusion: A solid alternative the Nest Cam if you don't have other Nest products to integrate with. Fun to watch your puppy bark at package deliverymen from behind the door, and also knowing your home is being watched for any suspicious activity. We love our Arlo!

Been using camera for about 3 weeks. Camera sends an excellent quality video, both in daytime and nighttime. Day picture is in color and night picture is black and white. I was very surprised with the quality of the night video. Video in both very sharp. The only problem we had was in the setup for viewing when away from where the camera was located. Contacted Arlo support and they were very helpful. The support we received appeared to be from the United States and not from India or the Phillipines. The camera works on motion and it will pick up the motion on a TV at night if the TV is on and is within view of the camera. You can modify the notifications but the video constantly turns on and off for varying lengths of time. It saves 7 days of videos. I would recommend this camera and I think the cost for this camera makes it a best buy compared to the higher cost cameras.

I bought this security camera as an upgrade to my D-Link Security Cameras. They were only SD Video. Why didn't I stick with D-Link? Well I couldn't find them in any of the proffessional reviews. So I had to make a change. The Arlo Camera while not perfect offered excellent performance for the price and I was able to do a pricematch to make it a great choice for me. I looked at the Nest Camera since I own a Nest Thermostat and love it, but the Nest Camera doesn't give you the free 7 day video Cloud save the the Arlo does. The quality of the video is really good at 1080p with option to lower the quality to suit one's taste. Overall I am very happy with this purchase and happy I was able to buy it here at BestBuy with a pricematch.

Very easy to setup and install. I already have another Arlo camera so I just had to add this to the account and it was streaming in seconds. Picture quality is good but I would like them to add a way to adjust the microphone sensitivity. My camera is in the basement and it sends me notifications about detecting sounds whenever the furnace comes on or if one of my heavy foot kids is stomping around upstairs early in the morning. Best part is that Arlo has free cloud storage for a week.

Image quality is excellent. Set-up was straight-forward and took minutes. Some customization can be done regarding alerts (push on phone +/- email), arming can be done manually or with geofencing. I wish geofencing could look to see if phone was on wifi network, rather than use phone's GPS, which uses battery, and that sensitivity for motion/sound activation could be improved.

With all the media about the elderly being mistreated, I was not about to have my parents in danger. I have had a couple of different camera's to ensure their treatment, all of which were terrible and would have a SD card to remove and take home to place in PC to view, although better than nothing, not good and pic. and sound terrible. I ordered this before it came out to sell and was excited to try it. It is amazing!!!!!!! I have been able to prevent them from a near disaster, falling, by calling and telling them to please check on them quickly. Hearing and seeing how they are treated really eases my mind, as I had moved them from a place where they were mistreated, amazing how people act to your face and behind your back. I would definitely recommend this camera for any need. Picture is "picture perfect" and the sound is quite amazing. Great, great, great to be able to see and know your elderly alzheimer's parents are being treated as they deserve to be treated. I can rest knowing this now.

Great camera! One of the best cameras in market. Everything in review was accurate. True HD clear picture. Great Day and Night vision. Motion detection works for both video and audio. The App allows to adjust settings. Free 7 Day Video storage and review. App lets you download saved video to phone, PC, etc. Plus, you can speak through camera with 2way audio! Awesome.

I wanted the ability to see what's going on in my house while I'm away. This device was easy to set up, It connected to my wireless router within seconds. The video image is great, you receive notification when it detects sound or motion. I have had no problems with the device since I purchased the camera. I intend on purchasing a second camera for the second floor.

Great image quality at 1080p, easy setup, and reliable operation with minimal fuss. The device is already paying for itself. The geofencing feature is great, my camera automatically goes into 'armed' mode when I'm away from the house. Also 7 days of free cloud video storage is great compared to the competitors that charge monthly/yearly.

Purchased this to help keep an eye on a new puppy. Super easy to set up. Nice to be able to hear him, get sound alerts, and be able to communicate back. It’s set up in the top corner of a 13x14 room and you can easily see what’s going on. The night vision works well too!