Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,470 reviews
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great router, good distance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The router gives a good distance, strong signal, and easy to setup.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
It was a good purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to connect and works well. It was compatible with my system and was easy to configure.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great router / modem combo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this ARRIS SURFboard router to avoid paying modem rental fees from my local cable provider. The set-up was easy and so far I am extremely pleased with the connectivity. The ultra fast downloads speed is like a night vs day comparison to my old unit. I highly recommend this ARRIS to anyone looking for a high quality router modem combo.
I would recommend this to a friend
Rated 5 out of 5 stars
Modem perfection
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TOTALLY worth the money and the satisfaction of not paying Comcast every month for the rest of eternity.
PLUS I was able to hook up an ancient, but still functioning laser printer = save the landfill.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Router and Modem Combo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We like it a lot. We needed multi ethernet connection and we found this one with 4 and faster capabilities. We needed it, because the two of us now work from home. It is pricy, but Best Buy had a sale and delivered quickly. It was also nice to find out later that our company will reimburse us for upgrade.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Easy to install operates good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Performs as described very fast wifi easy to set up.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Good speed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installation, great speed & realibility - highly recommended
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Cut the cord....Xfinity supported wireless router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Same product that Xfinity has to rent except this one is white. Seems like the internet speeds are faster than they were with theirs (although I forgot to do speedtest before cutting theirs off). Wireless is strong and fast. Reduce your cable bill by $11 per month (plus taxes)...pays for itself in less than the term of a 24 month contract.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Great modem router for the family
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The speed and ease of use is wonderful. Will recommend this to everyone, though pricey.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Modem purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Modem works great, very happy with the item. Hopefully it lasts longer than the other one.
I would recommend this to a friend
Pros mentioned:
Ease of use, Wi-fi
Rated 4 out of 5 stars
Fast and easy to setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to set up, pretty much plug and play with Comcast, good Wi-Fi range
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Comcast User: I want to own my own equipment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I prefer to own my equipment instead of renting it from comcast. I also use home phone, TV and Internet services from Comcast, which means the normal router BestBuy recommends will NOT work. If you have home phone (and I'm not referring to cell phone) AND internet service with Comcast, then you need THIS MODEL. It's easy to set up and works well.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely compatible with Comcast and easy to install.
I would recommend this to a friend
Pros mentioned:
Wi-fi
Rated 5 out of 5 stars
Replacement Cable Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was recommended by a store employee. I initially was just going to replace my old Netgear router. However after discussing my home set-up with one of the store personnel, he recommended this modem replacement. It replaced my old Comcast modem and also allowed me to create a network and connect more devise. I did not need another router after all.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install. Strong signal. No drop. Highly recommend
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great router/modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product for the price. Easy to connect and looks great
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Powerful modem
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this modem/router/WiFi combination to upgrade an old modem I had, which couldn't keep up with today's devices without freezing. This model is able to keep up with the demands of a desktop computer, camera security system, streaming video and TV. No glitches; product works well.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
This product had good signal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast speed, good signal, easy to install, save money
I would recommend this to a friend
Pros mentioned:
Wi-fi
Rated 5 out of 5 stars
Works Great With Comcast's Xfinity
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you're looking for a replacement modem to save Comcast's monthly $14 charge, buy this Arris Wi-Fi modem/router.
In a year it will be paid off and your bill will drop by $14/month.
This Arris modem does what it is supposed to do. You need to go online and register the modem and you're all set!
I would recommend this to a friend
Rated 5 out of 5 stars
xfinity triple play
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This reviewer received promo considerations or sweepstakes entry for writing a review.
bought this modem/router combo after much deliberation. i am not disappointed. would say that set up was very easy - plug into the correct ports and launch an internet browser to finish set up.
**it's important to note** i have xfinity triple play but i DONT USE the phone capability (price was still cheaper). HOWEVER! the signal that xfinity sends out REQUIRES the modem to have dial tone aka phone capability. the tech will get an error message if you have a regular modem. i bought this modem because i thought i wanted to at least have the option for phone in the future- but most people i spoke to were under the impression that if i wasn't using the phone capability, it wouldn't matter what modem i bought. that is incorrect...internet wouldn't work.