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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,470 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No more fees from provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace the modem I was renting from provider to save 12.99 a month. It’ll pay for itself before the contract ends and it works better than theirs and has faster speeds!!! The exact one they gave me just different color and I own it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read instructions and did not have any problems installing.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Easy to install, working great with comcast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed it and connected it per directions. It initially was setup by comcast and worked great. Then comcast turned me off, had to go through that process again and had multiple problems with comcast. The modem was fine they just could not decide if they would accept it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to reduce my cable bill and purchase my own equipment. I bought Arris SURFboard. perThe Arris was easy to install and did most of the work itself. Great addition and 2 of them save us $30 month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the unit and easy to install, I bought this as I was tired of renting the unit from Comcast (15 bucks a month) what a rip off, should have done this years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Excellent Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS AC-1750 Dual Band Wi-Fi Router lives up to the expectations of a consumer in today's age. Capable of two bandwidths and offers wireless phone application as well. Some setup is required at first. But this unit has excellent capability and distance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for now it seems like everything is moving a little more faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good to use with Comcast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this modem for a while. I upgraded from SB6 series to this modem as I have opted for voice with comcast and I couldn’t have chosen better option than this. Easy setup, easy management. Love it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's the best one for the triple play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was the best option for Comcast with the triple play. Not a large selection for modem, router and voice. Voice being the most difficult because most people don't have a phone phone anymore...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stop the cable fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop wasting money every month on the rental/lease fees from your cable and phone provider. Excellent speeds and fairly easy set-up. The hardest part was having Comcast activate the equipment on their network, and even that didn't take long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really good modem you can not only have a lot of devices connected but you can also connect your homeland phones which made it super easy and you don't have to worry about extra wires.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does exactly what it claims

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Arris Surfboard WiFi router/modem to replace another one lost in a fire. Great reception and speed in every room of my home. Would highly recommended and everyone should consider this modem before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy hook up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 weeks ago, I was a little concerned about hooking up myself! Plugged in and got on my desktop and put in all info and away it went. Saving 11 bucks a month now, will pay for its self in no time! I would recommend purchasing one to save money!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster than my Xfinity Modem that I was renting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved myself the $ 14.00 rental fee from Comcast. The set up took about an hour....that's because the tech from Comcast seemed to be new. The speed is much faster than the unit I had from Comcast. Recommend this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Only bettered by separates.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty much out of the box. The Comcast tech registering the MAC address seemed to be incompetent, but we got through it. You may find that increasing security settings relates somehow to an increase in lost WiFi connections, but it works well on the defaults.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works with all major cable providers. This really seems to unlock better speeds from the cable company. It’s a little high in price but time will tell if it’s truly worth it. So far I’m loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works perfectly with Xfinity (Comcast)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xfinity Triple Play which includes voice. I needed a router/modem that had voice capability. This is the one. Activated it within minutes with Xfinity and it gave me at least twice the speed of the rental unit. I no longer pay $11 a month rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is similar to the xfinity model in that it has the same features however works seemingly better, So far the wireless connection has been excellent, stable and trouble free, the wired connection just as stable, stop renting equipment totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    reveiw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit was defective. The second unit works great. Would buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean trasition from our Xfinity router. Good price.

    I would recommend this to a friend