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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 9,207 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem at a great price, works perfect with my cable provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect with no problems. My router has no problems with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as soon as you plugged it in. It helps me save $5 a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Awesome Modem for my Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is working perfectly i would highly recommend this modem to anyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than time warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to separate my modem and router. This one works perfectly and is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does exactly what it says, so far I've had great luck with this unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of this modem was fast and easy, works very well, indicator lights are bright and easy to see from anywhere in the room

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Moving on up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After changing from Century Link to Comcast this was the recommended device. It has functioned greatly and it steps above what we had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting great response with modem. Easy setup and zero problems since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and set up, using comcast as my internet. working great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Very easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. It's a Docsis 3.0 modem that I needed to get to meet the requirements for Time Warner's Ultimate 100 speeds and soon to be Ultimate 300. It does the job and not that the difficult to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Own don't rent from TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great for my high speed internet. Will pay for it self soon.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does exactly what it says it will

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to get away from the combo modem router...it works. Period

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and play, rock solid reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable modem when my cable provider announced that they were going to begin charging a monthly fee for their router, one that had been plaguing me with lockup/reset issues. I previously had a combined cable modem/router unit and would have to power cycle the unit at least weekly, sometimes daily, to reset the connections. In doing some research this is a fairly common problem with dual purpose units, so I elected to buy separate cable modem and router components. Very glad I did -- with no other changes to my cable internet service the connection is now 100% reliable. I have had the unit over a month in continual operation with no required resets. The cable modem acted as it should... plug it in and it worked -- you do have to coordinate with your cable company to have them connect your unit as an approved device, etc etc. But this was no issue. Very easy unit to install and use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy install for Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem for my Time Warner Cable internet to save some bucks on my TWC monthly bill. I highly recommend it. Easy install..TWC tech will help you through it! My speed is better than with their modem. Very satisfied. I have the turbo internet with TWC.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to hook up but took a while for my cable company to get it working . I believe it was the cable companies problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola - SURFboard DOCSIS 3.0 High-Speed Cable M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using a modem/router all in one unit and couldn't seem to connect 25 feet from the device. Major frustrations! I went to Best Buy-and after the initial shock of what this upgrade for my home was going to cost- I made the purchase. Great salesperson! I can connect outside in my backyard now! Life got easier. The new modem also cleaned up my terrible Magic Jack connection too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great and has made my internet super fast with no more buffering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fat, well worth my money, id have no problem buying another one when needed

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great performance and Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and is compatible with Comcast network. It required NO setup and when Comcast came to my daughter's apartment he just plugged it in and it ran. It has excellent speed - we are achieving 30MB down load. I will be buying a second one soon for another site.

    I would recommend this to a friend