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Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good product for the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money it's reliable and made by a known quality manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for the replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it served the purpose of replacing my old modem from Comcast to owning my own

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    better than leased modem from BrightHouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale price and is much better than the modem provided by BrightHouse. Speeds are better and instead of leasing/renting I own the modem which will pay for itself in a few months

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Easy installation. Have not had any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    decent unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy hook up and works well, had to jump thru some hoops working with Comcast but modem worked as it was supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great Product, Money Saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had previous great experience with the previous model that went kaput after about four years. Anyway to save a few dollars and stop giving money to the local cable company must be taken advantage. Reliable product and great value!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Worked without any problem. Recommend for speeds up to 1 gig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Modem to connect my Comcast service. Technician was able to set it up with no issues and this little guy has been working great so far. No issues. I recommend this for anyone setting up their service and combo-ing it up with an awesome router. I get about 90 MBPS through to my router all the time and it really helps to have that stable connection when trying to game.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Almost 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house had a power surge and unfortunately the cable modem bit the dust. : ( I felt confident getting an identical unit with the ease of use and excellent upload and download speeds. The reason I'm giving 4 stars instead of 5 is that this was the only electronic device to die when the surge hit, so I plugged the new one into a surge protector.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    right modem for upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to change my modem because of the service provider requirement and this one is the right device for best price among all

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to not rent/lease a modem for my Internet service. Works well. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Motorola modem with this one. Didn't miss a beat. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the Motorola Modem, it does the job I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    it's a modem it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem for more than a year now and have not had any problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great performing modem for the price. Works well w my cable provider

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Plugged it in and it was ready to go. Strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace my rental modem from Comcast. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. I am sure that it increased to speed of my internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues so far. Been using it for over 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with this modem. Works well and a reasonable price.

    I would recommend this to a friend
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