Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gets jod done salesmen knew what he was talking about

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. I am sure that it increased to speed of my internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compatible with Time Warner Cable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine modem. Lightening took out my last modem also a Arris. This was easy to set up and works well. It is compatible with Time Warner which save the renting fee from them. You can pay it off in savings in a little over 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with this modem. Works well and a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is very good and powerful. it easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set. Did have to call Comcast to add to our account and stop using their rental one. No issues with connection

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    friend recommended this modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. No problems since I bought. Better than paying the cable company every month. Would be 5 star if price was better

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for computer users

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything it was expected to do. Works well. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great if you have your own router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched out my TWC modem for this one. Saved on the added monthly rental fee and horrible customer service. I have no choice but to stay with TWC, but at least this way I can have control of my own device, it was easy to install. I was able to active the modem with TWC through an on line chat mad did not have to deal with all the sales tactics of a employee trying to sell me more things I don't need and did not ask for. This modem has solved my problem. Ordered it on-line and picked it up at the store the following morning, Great experience with Best Buy on-line and in store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Modem compact, low profile, color finish matches prefect with iMac. Easy installation and can use with most internet providers

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awsome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and saves me from renting one from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch the box i have before and this one works really cool

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works really well, im satisfied with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router was outdated, and this makes all the systems work much smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works well, no complaints. The speeds are great too.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 3 out of 5 stars

    Seems to perform well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet service is a bit limited and inexpensive, so it is difficult to realize its full potential. I preferred a black unit instead of white but the sale price made me opt for the white model. The only thing that bothers me is the bright lights on the unit. It could be much more subtle instead of bright lights running 24/7. Lights up a room when the house lights are off for the night. Not necessary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    It's a modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As snarky as this review could be, the modem works as expected, looks nice, manual makes sense, and from what I can tell has good online support. Only thing you should check with your ISP to ensure that they allow modems that you don't "rent" from them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on this modem and have put it in my system with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a replacement for an old one and it works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get excellent speed and are very happy with this product. Would buy again.

    I would recommend this to a friend