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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 9,207 reviews
  • Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Excellent Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this modem, it works great and is small. The only negative thing would be the lights in the front. They are bight, and I have this modem in my bedroom, and at night, it lights up the entire room, so I had to cover the lights with some paper

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had for several months and haven't had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and provide a good signal. I would like to recommend this cable modem because the price is reasonable with spec.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I upgraded to this modem my xbox loads up quickly, I can stream easily and my other devices connect quickly, too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Recently upgraded to this modern and it works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cable modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and worked great the first time. Performance is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative to renting Comcast modem. If you already have a wireless router then this modem will take the place of renting the modem/wireless router from Comcast. It will pay for itself after 4 months. You don't have to pay the extra $20 a month to rent theirs for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was a replacement one and it worked perfectly out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good alternative modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this to replace the optimum modem, it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works great with comcast cable to eliminate a modem fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for surfing the web

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little modem to finally get rid of the Comcast rental

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Modum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased modem for Internet use and it was easy to set up and performs great. No problems in 6 months of use. Before we leased our modem, what a rip,,,after 8 months this modem has paid for itself. Highly recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router at a great price,internet connection was fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. has internets. email and facebook. great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy install. I am very happy with the way that it works.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and it works great. I recommend for a residential setting

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great exactly as I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers the functionality and speed I was looking for in a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable and handles my ISP download and upload speeds great. 50mps

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Looks Pretty On Speedtest, but not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a basic DPC3008 Cisco Modem (DOCSIS 3.0) that Charter gave me, with this highly praised Motorola SB6141. I was not having issues, but figured it was time to upgrade. I was excited at first... the speedtest.net reading looked much better and showed around 65 mbps download and 4.5 mbps upload.... compared to about 50 mbps download and the same 4.5 upload from the old Cisco. That being said, the Carbonite backup activity basically shut down all other activity.... including my sons PS4 games. It seems to dedicate resources to whatever download is most needy... leaving the others starved for resources (intolerable). My situation is unique given the lengthy Carbonite download, but I reinstalled the basic Cisco router and now everything runs without lag again. The bottom line is that an upgrade in modem is only beneficial if your provider has the resources to utilize the features... otherwise, there may be no improvement or inferior function. The best upgrade I made was the actual wireless router.... in my case the nighthawk router AC1900 was a tremendous improvement (even better than the newer AC3200).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy for selling quality products. I cannot believe I have been renting a modem from my cable provider all these years. The gentleman that helped me was very, very knowledgeable. He made the purchase exciting. Such a gentlemen. I wish he could assist me every time I come to Best Buy.

    I would recommend this to a friend