Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 9,207 reviews
  • Rated 4 out of 5 stars

    Better than renting!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews and this seemed like the best one for me with the IP speed we have with Comcast. I also already had an airport express. Setup was simple and quick with my macbook and airport. No issues and my speeds are fast. The lights on it are bright but i read that a little bit of black tape will fix that. This would be my only complaint, but it seems like everything comes with these super bright LED's anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System works well most of the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of paying monthly cable fees so I decided to buy one. The price was right and the reviews indicated it was a good product. It was easy to connect, setup and for the most part works well. We have noticed an increase in the number of internet drops. We have to unplug the box and let it restart. I'm not totally sure it's the box or some other factor, but the restart tends to fix the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great, but heads up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is everything I was looking for, high performance and freedom from rental fees. A quick heads up, if you are looking to get out of paying monthly fees to the cable company, you will more than likely need to call them once you have set up your modem. Your first clue that you need to call is that you will have the simple set up completed and there will be no connection! I had to provide a code to my cable company (located on the bottom of the modem) for them to verify and send a signal. Once that connection was made, I was off without further issue. No complaints at all and I have now had it (rent free) for several months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Did have to call Comcast to complete the set up. The instructions were easy to follow

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    works great cox internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is very fast and easy to set up with services from cox internet no need to reset it or connection issue's

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to upgrade my cable modem to obtain faster speeds. this one does that. surf on!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great value and high speed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great direct replacement for the cable company box but it actually works! Much faster and very simple to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    perfect for apartment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a upgrade from a surfboard modem thus works perfect in an apartment I have wireless router and I have absolutely no problems like before perfect ands highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working very well. I've always been pleased doing business with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem, easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does everything it should an thus far have had 0 issue's. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem to replace the one my cable company was charging me for. This has much better specs and after using for about 2 months have had no problems. The cost, even if I hadn't got it on sale, will pay for itself in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    works great with our compuer and TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous modem was no longer working and this modem is cost efficient and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem, super fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem after a Netgear modem I had bought crashed after only 10 days. This modem is by far the better choice. I should have bought this modem first! Super fast speeds with no down time.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great, it was a breeze to setup and has very fast download speed (although you need a good router to achieve this) but that's nothing really. Overall I'm very happy with this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use with my internet connection! A lot of brands out there but always go with Motorola when it comes to modems. Price was reasonable. Check out was fast and warranty is always good!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fast and does all I expected it to. It's even on the appoved Time Warner list.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Awesome upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is providing me with super fast internet speeds. Linked to my Asus router it is doing a fine job as a base for my home network. Setup was very simple. I was online in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem, fast and reliable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gadget guy and always buy the best I can afford. I wanted a modem that was fast, reliable and consistent the Motorola Surfboard was just that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent cable modem, eliminates equipment rental

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Motorola cable modem to eliminate Time Warner equipment charges and to guarantee having new equipment,rather than paying fees for most probably a refurbished outdated cable modem from cable company. A Linksys smart WIFI router was added to the Motorola modem and performance is very good. These units were matched up on the advice of a Geek Squad representative. I am happy with the combination and the results. After one month, there has not been even one problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I don't have much experience with cable modems, I am satisfied with my purchase. The item was recommended to me by a friend. It was very easy to set up and I haven't had any problems with it.

    I would recommend this to a friend