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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 9,207 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Installation was easy and performance is excellent. Cable repair guy working on unrelated issue saw my new Arris router and commented that it was one of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It seems to be faster than the $69 models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's faster than the lower priced Motorola. It seems to be faster than the $69 models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could stop paying for comcast's modem rental fee. I also had a sneaking suspicion that their issued equipment might be to blame for the terrible service. Setting the modem up was easy, the process was very intuitive. Unfortunately it seems that comcast just has terrible service, and, while my new modem may be shiny and totally functional, you can only do so much with such a terrible ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great device at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device and a good price. Setup was easy. Performance has been great. Took Cox to turn on the connection, but after that, everything was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from DOCSIS 2.0 and it has really sped thinks up. It was very easy to set up, but did have a little trouble with my cable company finding it online when I called to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good cable modem for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    changing to a streaming device for TV viewing, this unit covers what i need very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is hands down one of the most powerful routers I have purchased. I have used all the brands out there at one point in time, and with out a doubt this one is great. My entire apartment is covered with 5 bars of coverage, and wifi extends down past the renters office. Powerful and long range.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem for my Comcast internet service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new Comcast internet service. It works great, no complains!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    first time buying a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to fit our needs and works good. but I have no previous experience with modems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Comcast compatible modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast ups the technology; modem gives no signal ... whatever the reason, this modem is great, Comcast compatible and economical. Sure beats paying to rent the Comcast modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good cable modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was extremely easy to set up. After calling the cable company to register it, we were good to go. So far no issues, and internet speed as been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son set up the modem to replace an older model. It seems to be working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works good. Much better than prior modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great improvement over the unit currently in place for many years as supplied by cable company. This unit is up,to,date. Works well with ASUS gaming modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Arris Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this modem 5 stars..why? It had a quick setup, basic easy connections, connected with my Asus router easily..no problem...and it's a good value for what you're getting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Brilliant!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is fast, works better than the other modem we had rented. Does require some set up but well worth it after you get it activated through Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Very fast! Great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modems out there. The speeds are great and build quality is 2nd to none. Setup was super easy. The store associate was also very helpful with explaining the features.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Tricky setup when placing in front of a router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for an old cable modem due to Comcast upgrading their service. The initial installation was fairly straightforward because I connected it to my laptop to setup it up per Comcast tech support's instructions. The problem came when I connected the modem to my router. It turns out either the modem or Comcast caches the Mac address of the device that successfully sends/receives data when they provision it, so I had to clone my laptop's mac address on my router to get my wireless network working again. I wasn't able to just release and renew to get a new IP like I was used to doing. It's been fine since, but it was frustrating spending 2 hours on something I knew should have only taken about 30 min.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done quite well. Have this combined with a gigabit router. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased at the store. At home I have a 12/2 connection and didn't want to pay Xfinity anymore to rent their modem. It took overnight to communicate with Comcast after they updated my MAC settings. Unknown if the length of time was a Comcast or modem issue. It has worked smoothly after that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice product simple to use and easy to set up. works as expected.

    I would recommend this to a friend