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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems hooked up fine and after calling cable company worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast speed on internet download $ phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem at the suggestion of a best buy employee. It was easy to install and supports fast internet service. The supported phone line works as well as my previous land line. The monthly savings from the cable company charges will pay for the modem in 7 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for my needs. The modem is on the Cox Communication network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to start off had a modem router combo that quit working...replaced with a separate modem and router which cost less than the combo and allows you to change one piece if something goes down.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gained 20mbps over TWC modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying the $8 modem rental fee that TWC charges. Then they bumped it to $10 per month, and I was done. That's highway robbery. So I researched and picked this modem. I did a speed test before I swapped the modems and the TWC modem was running at around 32mbps (on a "Up to 50 mbps" plan). After plugging this modem in and setting it up with TWC support, it ran at a steady 52-55mbps. Finally I was happy with a service from TWC, and I'll be saving money in a few months time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works wonderfully with Xfinity. Was able to connect easily and quickly. Worth noting that it does not have voice support so if you're getting a service that also includes a land line you'll want to get a different modem, but for Internet (and TV) it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid cable modem. Had no issues. Setup was easy and performance is excellent. Works great with Xfinity

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Outstanding purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sounds silly but we had no idea our modem was so outdated. This simple, easy to install, sale-priced modem increased our effective internet speed ten-fold!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    We are completely satisfied with our modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are completely satisfied with the modem that we purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast, great unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Uverse (overpriced, slow) to Time Warner. Wanted my own modem. This was certified for use with their system. It's fast and easy to setup. Very good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to use. Works well in my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had someone recommend this to me when my modem started buying. The price is good and the setup was easy. No complaints in the couple months that I've had it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad recommended this modem. I was surprised at how easy it was to set up. Just one fast and easy call to my Internet provider and I was ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Installed easy and worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of paying TWC a rental fee for their modem. Easy to install. Had to call TWC to get them to authorize this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Much better than Docsis 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not big into Motorola but since my ISP doesn't have Cisco on their compatibility list for Docsis 3.0, I had no choice. I am happy enough to say it doesn't matter to me its a Motorola cuz it gets the job done, doubling my speeds which is great but since again, of our ISP, on a plan on 50 down 2 up, I am only able to suck out about 6 down on downloads, ups vary more often. Which this doesnt help in the streaming community. Would recommend, was on the cheaper end of the 3.0 models and it didn't take long to get setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    right price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ability. low cost and fast connections make this a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with our Comcast account, works well, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    So far very impressive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, fast and satisfy. Little bit over prize I guess .

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy to install. Fast. We have it hooked up to the Skystream 3 and there isn't any buffering so far. Will work with Cox Cable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems...but no power button either.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with no issues...getting my support speed. These cable modems are such simple devices that I don't understand their high prices. These used to cost in the $35 range, now they are sometimes hundreds. And with that cost, you would think there would be a simple on/off button somewhere.

    I would recommend this to a friend