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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    works wonders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it to replace my cable company rental, much faster and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Perfect modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this very much and it is the perfect thing for the fast browsing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jury still out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe it to be as professionally reviewed elsewhere, but until my ISP pushes the limits stated in its specs I can't in good conscience give it 5 stars. Certainly worth 4 stars just because it will pay for itself in 1 year and I won't be renting someone else's lesser spec'd equipment forever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent modem . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem when the one from my ISP failed. This one is sleek, fast, easy to set up (or program yourself for optimum use). Super price as well !!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Perfect for speed increase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is very easy to setup and get going, just a phone call to give Comcast the MAC and you are up and running. Was able to tell difference immediately in speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy to install. Fast. We have it hooked up to the Skystream 3 and there isn't any buffering so far. Will work with Cox Cable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded modem in less than ten minutes. Speed seams good, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a newbie at this kind of stuff but it was easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works great and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up. Took it out of the package, plugged it in, registered the product.... Easy as pie. Works great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definite up grade to our system easy set up intructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous Motorola modem that was hit by lightening. When it came to buying and selecting another replacement modem, I stayed with the Motorola product. This time I bought the extended warranty to cover my purchase for two years in case lightening strikes twice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for trying to provide internet in a further distance and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Good modem for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is highly recommended by others so I took a chance when it was on sale, and I need to replace my rented one from cox, so far it works fine, setup was easy, and speed seems to be on par with the current one I have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy to connect and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than renting a modem. So far it is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to the its job. Happy with the purchase. Would buy the same one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris-surfboard cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I can get rid of Cox cable so I can have my own equipment and I will be very happy of not paying each month for their stuff I’m happy with it for all the stuff that I buy with Best Buy they have good things and good warranty .

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product, easy to get up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been thinking about getting a cable modem like this ever since Time Warner started charging $5.99 per month for their outdated version. This Motorola is the upgraded version of the one I was leasing, and it will pay for itself in a year. I hooked it in to my cable line, called time warner to give them the serial number on the new modem, and in less than 15 minutes the internet was fully functional on all my devices through my separate existing wireless router. I couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works like advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my previous modem for something that was capable of handling my new increased internet speed. This worked very well! So far no issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well with the linksys router for xfinity service

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to stop paying rent to the cable company. It installed easily and works well. I chose it on recommendation of the Best Buy associate.

    I would recommend this to a friend