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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 9,207 reviews
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to rent a modem from the cable company so I stopped in a local bestbuy and bought this cheap modem. It works great. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use comcrap cable and this modem works flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install was almost plug n play with assistance from cox.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Everything seems to be ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be alright. I haven't anything else to say.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works great and no issues......

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good product so far. Holding up better than my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I do recommend this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem for the price i do recommend if you got time werner

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RECOMMENDED BY A BEST BUY ASSOCIATE. SO FAR IS A GOOD PRODUCT

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was definitely an upgrade from what I had. Pretty reliable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it will pay for itself in few months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $15.99 TW charge for a month so call equipment rental, $192 a year, on top of that if you don't return if you decide not to stay them.additional cost apply, don't want to pay. Nothing to worry collection agency will call you and they report you to credit bureau.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy setup and enables a pretty good connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easily configured by Optimum Cable and fast speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to speed up connection minimize size and work with cable provider (Optimum). Worked for all three--very reliable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: Affordable price - return on investment after 10 month if you were renting your modem from your internet provider. This product is an excellent choice for high speed internet. CON: The front LED are super bright, so definitely don't put it in a bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good! Great Speeds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been getting great results from the modem. At the moment it has full compatibility with Comcast and Im getting full speeds through my router. Great modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome for multiple gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no more hick-ups in my house since we got this modem. Updated from a five year old one to another and it was completely overwhelmed with four computers, three tablets, a PS4 and four phones on it. When we finally upgraded to this everything runs smooth. Nobody complains about lagging games, freezing or getting kicked off. Games played range from simple cell phone ones to Destiny. VERY NICE!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good internet, may lose a little power further away from unit

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved performance for home wifi streaming and audio

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than paying rental fees to comcast. Works greak

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works Well (Optimum)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works well with my ISP (Optimum) Saves me the $10/month that Optimum charges for renting their modem. Will pay for itself soon enough.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A product that works as advertised. Called my cable provider, gave them the MAC ID number and they activated in about a minute. Has worked without a hitch since then.

    I would recommend this to a friend