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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem - Time Warner Cable Subscriber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem so that I could stop renting one from my internet provider. I'm a Time Warner Cable subscriber with 100mbs download speed. This works perfectly for me and doesn't compromise any of my bandwidth that I was originally receiving. After calling their customer support and adding it to my account, everything worked fine. I haven't had any issues with dropped connections or slowness. The status lights on the front are very bright, so as noted by some other buyers, these can be very bright in a dark room. I highly recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up,caught it on sale and saves rental charges

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Simply, a super modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fast & occupies very lesser space. Only modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got sick and tired of using Time warners junk equipment. Took all of 20 minutes to get this working correctly. Had to do one follow up call but believe that was the cable companies fault (wasnt receiving propers download speeds) not the modems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Fast, easy to use modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who suggested the modem was very knowledgeable of the modem and router differences. We are extremely happy with this particular modem because it is fast and easy to hook up, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Modem works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation without a hitch and interfaced with our router without any issues. Has worked without any issues since we installed 3 mos. ago.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    So far works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for two months, haven't had any problems yet. Brand was recommended by Comcast for compatibility in a self-installed system. Four stars simply because I'm not an expert, but really no issues I can see.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Motorola Great Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, however there is a better model available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install, small and compact. Definitely improved my wireless network for my at home small business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Performs as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I need when I switched my home internet service. Easy to install and provides me quick internet service. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great alternative to renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for Comcast services no setup just plug in and you are good to go then add to your ISP account and save some money from renting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. It is also comtible with high speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom needed a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this modem since we didn't want to pay the $8 monthly fee for renting their equipment. This only works for LAN and is not WiFi compatible. The salesman should tell you this :) Watch out for that little detail. It does what is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im extremely satisfied with my purchase it works really well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GOod Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it sleek design and it's easy plug n play set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was suggested to me by a representative in store. I was having issues with my connection and my wifi was buffering. I no longer have any issues after getting this product. I am able to stream, play games and do homework with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the modems cable company gives you works fine

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Increased speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it's supposed to. A little increase in speed and saves money by not being charges by TW for leasing theirs. Pays for itself in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Like a Champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to avoid Time Warner's cable modem fees. This modem was on Time Warner's approved list and met my needs exactly. Bestbuy.com cheerfully price matched Amazon (Amazon collects tax in my state so tax wasn't a factor in my purchase decision) and I had the added convenience of same day pick-up at my local Best Buy. Installation was a breeze and with one quick phone call to Time Warner I was up and running. It's been in operation 24/7 now for several weeks without a glitch. I'm 100% satisfied. Plus no Time Warner rental fees for a the 4+ year Cisco cable modem it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Replacement modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hook up. I had to call Time Warner to set up the modem from their end. Now it works great. Much better than the one that was supplied by cable.

    I would recommend this to a friend