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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 9,207 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works well !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for multiple options before purchasing this. Works well with my 25Mbps connection. No issues! Much better than renting the modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately Comcast how to problem adding it into their system because I have digital phone included in my package. And because this doesn't have digital phone they couldn't advice in the system. I couldn't drop digital voice because then it would change my package my Comcast bill would double Harry Great product sorry I have Comcat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Plug & Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. Plug it in and it worked. Better and faster than the modem from the internet provider. Save you the 120 dollar a year rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product it work very well I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the ,modem from the cable company with this. Speeds are exellent and it was easy to setup. It will easily pay for itself in a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unnecessarily overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is the exact same product as the older Motorola surfboard models which Comcast conveniently no longer supports. Therefore if you want to own your own equipment and avoid the rental fee, you must buy a more expensive, new, old product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all the many reviews for cable modems I selected the Arris SB6141 because of the positive reviews, ability to handle the speed I am able to get from Comcast and it Docsis 3.0 compatability. Very easy to set up and works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works good for me. It is a solid running modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to install - quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install, good directions and it is fast!

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good, but wish it was available in black as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It can't fix TWC, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite frankly, this replaced a 5 year old Arris Motorola Surfboard modem that was no longer suppose to be used with TWC - only a visit by their tech on another issue brought that to the forefront, and the reason for the purchase was borne. It has sped things up considerably when TWC decides to let us have unabridged access to the internet - which is only select times during the day. But it does as it is suppose to do, and has sped up video loads quite sufficiently over the prior model. Definitely can't fix TWC, but it can take it and make it work better!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install works great with time warner cable. I can't believe I hadn't switched to this years ago my internet is so much faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a modem compatible with Comcast! This works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the box and it was very easy to set up. I was able to use it immediately. It is small so it will go anywhere. It works great in our large two story house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Excellent modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris docsis 3.0 modem was extremely easy to install and get activated by Time Warner. Have had absolutely no issues since the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does just what it is supposed to do. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy my own Modem/Router instead of renting through my ISP. They were very easy to setup and I'm not tech savvy at al!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working modem very happy with the performance, the only downside is lights on the face are very bright and a bit annoying at night.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Provided high speed internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant on buying this or the next level of this model because I figured the higher the speed the better. I'm glad I made this purchase though because it works perfectly fine! We have 2 mobile phones, 2 laptops, and stream videos through Chromecast and our smart TV. No problems or no slow connections at all, even when we have lots of guests over. Not only that but I love the white look and the lights give it a cool effect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Stop paying rental fees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fantastic. Very easy to set up and use. Had it for almost three years now and haven't had any issues with it. Highly recommend.

    I would recommend this to a friend