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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep our internet super fast. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good for average use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised , works well for most average users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set-up. Only issue was on the TWC side. Think internet might even be faster now. Defiantly more reliable. No more power cycling.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I was having problems with my internet connection. My internet provider told me that the problem was on my end so I purchase this modem thinking that it would solve the problem. As it turns out the problem was on my providers end outside of the house. Regardless I decided to keep this modem. When the technician showed up he said that this was one of the best modems that he's had experience with and I can believe that because my speeds are great I have not dropped a connection since he came out and fixed the problem outside.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Runs very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for an economical price. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works as described and I have had no issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast cable modem. Setting it up and networking with my router and devices was a breeze. So much easier than any of my previous cable modems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great modem,very fast and always is working 24/7 without any problem.I like it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solved my poor internet connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my internet began to spontaneously drop about 10 times an hour I knew something was wrong. The usual suspects were all excluded and the only thing left was my 14 year old Docsis 1.1 modem. (I know, I know). I read some reviews and bought this modem and now I have a screaming fast internet! *NOTE*--most internet providers will require you to register your new modem with them before your internet will work. This will save your a few hours of trouble shooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem after ours stopped working. Plugged it in and called our cable provider and we were back online wI think minutes. Highly recommend the modem and Bestbuy. They matched Amazon's price and I didn't have to wait for shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's supposed to do. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Fast and Easy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy and quick to install. Call my Internet provider and had everything set up in less that 15 min. Works great for the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Easy to setup; runs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem meets all of my needs. DOCSIS 3.0, relatively affordable, and easy to setup. My only gripe is that the blue indicator lights are really bright.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy To Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Stable. Does not interrupt. Good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    A very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more economical for me to have my own modem, and this model is a good one that has moderate speed. It is a good value for the amount spent.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected because of ISP suggestion. Set-up was a snap. Does exactly what it is supposed to do. The LEDs are bright, wouldn't want in a bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has performed as expected. It met cable requirements

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Saves money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, fast cable modem hookup. Saves money by not having to pay monthly modem rental

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem works as advertised. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Motorola surfboard cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola surfboard cable modem is superb. It is super fast, never needs resetting, And super easy to set up. This is by far the best modem I have ever had.

    I would recommend this to a friend