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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 9,207 reviews
  • Rated 5 out of 5 stars

    Great Help. Great Experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came into the store needed a piece of equipment immediately (I'd blow mine up!) and the young lady who approached me knew exactly what I needed and presented what has turned out to be the perfect equipment solutions. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Haven't needed to reboot and Internet has been strong. Be careful with this model since it won't work if you upgrade to xfiniti.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reliable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and in stock at my local best buy store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    good, easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the modem was easy to install and set up and has worked like a charm since i bought it...no problems and recommended by my internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. Have no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and I would recommend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrated Modem and router makes it easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Setup and support - fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to set up and support was great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works like a charm. Very Good Buy...........

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working just fine and it helped increase my speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product for basic needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched internet companies and needed a simple modem. This one came with a great price easy setup and is performing very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Steady service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is quick and easy, even for a non-tech person like me. My internet has never run so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem works well. It's compatible with Time Warner Cable internet. We would recommend to anyone wanting to purchase an inexpensive modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than this works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. It has noticeably increased our internet speed and has helped us to be able to use multiple devices at high speeds on the same LAN. The first unit we bought was defective. Kept doing a power reset every hour or so. To Motorola's credit they replaced it very quickly when I finally decided to stop blaming Comcast and call Motorola. The internal diagnostics are easy to access and are explained fairly well. They are displayed very clearly and labeled well. That is part of the reason I was able to figure out what was wrong and get it fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MODEM WAS VERY EASY TO MATCH WITH MY ROUTER. A LOT BETTER DEAL INSTEAD OF RENTING FROM COMCAST. GREAT RECEPTION AND EASY SET UP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great price point and rock solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple of months now and it's been rock solid. It was easy to set up and I feel it's a great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem with dual band(2.4 and 5.0ghz) and features like setting us a "guest" network so guests cannot access your network hard drive. Super easy to set up too! I have the only 5.0ghz network that I can "see" in my neighborhood.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade from my docsis 2 modem. I think this was a great choice in an upgrade. Speed was slightly noticeable and setup was really easy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works well with RCN Internet Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured my wife and I would save some money by having our own modem. Great price, and had perfect compatibility with RCN as an ISP.

    I would recommend this to a friend