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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 9,207 reviews
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris modem is my favorite! Fast, slick, and not too expensive! Works great! I love those blue lights at night looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Issues. Internet speed is faster than ever now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem for home users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is easy to setup and works flawlessly. This one is best for home.use but may work for a small businesses needs also.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    fast connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. Straight out of the box, plugged it in and registered it with my ISP. Very fast up and down speeds with expected pings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Surfboards for years and have always been happy with them. It was time for an upgrade and that was my reason for buying it. It has worked flawlessly and the the surfboard nameplate still delivers excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great basic cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Runs out of the box. Had to power down and up to get my router to be recognized. Running 200 mb service without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Basic modem for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic modem that works beautifully for home use. We have 4 sometimes 5 devices going at a time and have no problem, Easily installed, this is just one of those good basic products.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and well made. Lights are very bright at night, so you may want to consider that if you're putting in your bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for service at my 1 bedroom apartment. The cost was super low and supports my internet perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It just works! And works very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this with Time Warner Cable internet. I connected it easily, contacted TWC Customer Service by phone, they did their magic behind the scenes, and I was up and running. I can't quantify the speed, but I am certain that it is faster, particularly with graphics-intensive web pages, perhaps >2x faster with such pages. I am very pleased with the purchase. My rental was returned to TWC the next day and I am saving $6+/month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great with our home wi-fi. It was easy to install and we haven't had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A stop by the cable office to get a splitter and a 5 minute phone call to cable company to register MAC address had this modem up and running. Although my speed didn't increase, I'm saving the money on modem rental from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Flawless install and operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a breeze, hooked it up , contacted internet provider and was up and running. It has been running flawlessly handling up to 10 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Fast and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended for use with time warner. It was fast and easy to set up and delivers reliable web access as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great Modems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are strong and reliable modems that are cheap and better than what the cable company will rent you. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I purchested modem it works great no problems to install and it looks good small in size nice color can fit any were thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good modem because of my children gaming and wireles use severally increased and my old one was not cutting it. I did some research and this one got good reviews. My family had it for about four months now and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the providers Cable Modem for 8 years and paying a monthly fee for 8 years I realized that the modem I had has cost me plenty. So after looking at some advice online, I selected this unit. It was simple to put in place and with a call to my provider and giving them the numbers off the unit, I was connected. This unit has performed flawlessly. I have not had any issues with losing connections like my older unit. Do not hesitate to purchase this unit. It will pay for itself in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem. Easy to set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and configure the new modem. It is faster than my old one. I just had to talk to my cable company to provision the new modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cox cable users need to buy this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who subscribes to Cox and is going to cut the cord for TV but keep internet should get this item. It works with their systems, at least in the south and southeast. It will save you their ridiculous monthly "rental fees" . cox users should note that if you downgrade from a package that included voice lines, the modem you have from them will stop working once they change the package and you will be dead in the water until you get one of these or they send you a different rental unit.

    I would recommend this to a friend