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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One of the Best on the Market!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required for obtaining the fastest speeds available from your ISP. Upgraded from Comcast - Performance Plus to Blast and the new DOCSIS 3.0 modem was required. Read all the other reviews and their right. Bonded Connections create a more reliable connection and speeds are much improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Rated Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy my own modem vs renting one via Internet provider. Buying one will pay for itself on average 8 months. Plus according to several tech sites this is the best home modem for the dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 months now and no issues yet. Also it's nice to not pay the extra fee for a modem lease. Fast connection speeds and stable and no drops.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last one got burnt up by a lightning strike and like this one just as well. Easy to setup and works well with Cox cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new modem for move to new home. Bought a Motorola to replace previous one I had. Never had issues so decided to stay with the same brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job quite well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have about 2500 square feed on three levels. We stream video/audio all over the house. We have used the unit for two months with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast speeds, easy install. plus with the geek squad protection I don't have to worry if anything should happen to it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Performance for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched ISPs and didn't want to pay $10 a month to rent their equipment. Let's just say that this purchase will pay for itself in less than a year. Done several speed tests since I hooked it up, and is consistently delivering faster speeds than I'm actually paying for (paying for 30/5, getting 32-33/5.5). Liked it so much that I actually bought one of these for my sister when she recently moved into her new house and switched ISPs as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Very easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and get started right away - 19 minutes max for set up. Performance is great since installing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to install, works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was upgrade to support Comcast cable wifi. Easy to install, worked right away. Happy with the no hassle upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Good value modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price for a modem that utilizes higher upload/download speeds. No need to spend much more than this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to hook up, I like that it stands up so it doesn't take up much space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Never disappointed with Surboards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my internets go. What's not to like? Fast and reliable. Easy to setup and easy for the cable company to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, gives the speed we are suppose to get. Has a USB port for hard-drive. All around great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    I would buy the Arris modem again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Arris modem. The first failed after two years, just a little longer than the warranty, but the units have worked flawlessly. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable modem at a great price. Internet speeds are high quality throughout my entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem has exceeded my expectations. It was easy to set up and has performed flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another surfboard I had. Since buying it has been working great and has fixed all my problems. Also received help from a couple geek squad guys to fully fix my network problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the modem I was renting from Comcast. I'm always happy when I can find an alternative to handing over money to Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's designed to do. Has more than enough throughput for 99% of residential users and doesn't create any networking headaches as it does not include any kind of routing features.

    I would recommend this to a friend
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