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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 9,207 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great choice !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with a NETGEAR WNDR3700v3 and your network is secure , reliable and fast !

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workhorse modem. More than enough for my home network. Anything else would be overkill. No brainier set-up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade from the 6120

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. I upgraded from the Motorola 6120, one of the first Docsis 3.0's that I bought 7+ years ago. I have Comcast's fastest residential service which is only suppose to get 150MB download. Prior to this new model, I was getting about 130-140. I now have peaked at 180MB download. The hardest part of the install was calling comcast to tell them I had a new modem. I would definitely recommend this modem. Wait for it to go on sale to save a few bucks. Got mine for $80..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the one provided by my cable company and will pay for itself in less than a year. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Very simple to install and very reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better deal than the ones offered by the cable company and it works just as good. Installation was a simple plug n play once the device is registered with your carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Works great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but gives off such a blue glow that you absolutely can not have it in a bedroom with you. Stronger than any nightlight known! But product is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, excellent operation, and powerful performance. Extremely pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great modem for starer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good price but very good product. Easy to set up, no hardship.what so ever. I loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My first modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to replace my Comcast rented modem and in searching for information about modems, The Arris SB6141 popped up in many places as a great modem to have. It is tiny compared to the modem I had from Comcast. I have a download speed of 95mbps and this Arris modem is good up to a speed of at least 300mbps so it will be used for many years to come. It will pay for itself in quick order too and that is a great feeling in todays market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem..easy to setup..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem along with a TP link router. I have Comcast Xfinity, and so far the WiFi speed and range are excellent without any dropouts..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Quick Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fast product very easy to set up. Used as an upgrade and replacement for the junk provided by my cable/internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good replacement for TWC equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the old out-dated modem that Time Warner had issued years ago and decided now, after several years, to charge monthly rent on. Purchase price will be recovered in about a year at TWC's rental rate. So far it works great and seems to perform faster than the old TWC modem. Happy to have an update that I would not have gotten had I continued paying monthly rent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install , works great ..........................................................................

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Set up was easy, and Comcast had no issues with the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    this modem is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem definitely gives you 8 times the speed. Its super fast and very easy to set up.worth the money I spent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Good alternative to renting from TW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to setup and works great - so much better than paying Time Warner $10 rental every month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up no install issues compact size should have bought one a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills, clearly the choice for the money after doing several online reviews. Although it says silver, the modem was white. It didn't matter as it will reside out of sight in my basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An honest to goodnest plug and play experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was out of the box, plugged in and operational in less than 10 minutes. 100% functional with no problems or compatibility issues. The modem was immediately recognized by my cable company (Charter) and after providing a few pieces of information at their website, I was able to connect to the Web. This was a swap out of an older Surfboard Modem that had lasted 10+ years.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to go with upgraded Comcast internet service. Easy to set up and delivers great speed. Would recommend.

    I would recommend this to a friend
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