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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 9,207 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this again. Easy to set up and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale around 60.00 and I get better speeds than I'm supposed to be getting

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this new modem and my speed jumped up from my old modem on the same plan

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommended!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price!! It was recommended to me now I'm recommending it to you.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked great until i switched to a different provider

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Modem works fine for TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris - SURFboard Docsis 3.0 High-Speed Cable Modem - Silver Works well enough for the level of service I purchase from TWC.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem for the money . ............................

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product meets needs. Why do I need a minimum number of characters....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It was easy to install and operates well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got home I opened the box and followed the install instructions. The modem came on line immediately and functioned as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to install.Computer works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was recommended in store and had no problem installing. computer works great now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good For Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUCH better than my last one but some times it gives me trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I never had any problems with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug and play. Haven't had any issues in the 3 months I've owned it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing several modems that were recommended by time warner, I choose this modem for reliability and responsible cost.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got some strange errors in the log when I first started using it, but it has since straightened out. Works flawlessly now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product vs the price is relly an excellent buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought it speed change to the best. Everybody told us Motorola its the best.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem along with the new router totally increase my speed and range.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does it's job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure how to review this product. It works and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, have no complaints and provides good overall value

    I would recommend this to a friend
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