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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works well for what I use it for which is video games and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A work horse at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small size fits inside the smart box. Works seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Excellent value for minimum speed Xfinity internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with other devices and saved money on cable company rental charges. yeah

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    no longer renting from internet provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my old modem go bad so I rented one for a couple of months from my internet provider. This new modem is faster than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were absolutely awesome! Work great and are the best investment!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and works well with Comcast. Enjoying it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this modem for your service provider charges you to rent equipment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home, plugged it in, went to Comcast.net and it authenticated. Easy as that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with this modem. Nice price and saves me 10 per month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and is working great so far. Recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Product was just as I was expecting it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on reviews and friends recommending, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is great and I will recommend to all my friends Motorola is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it works great and was easy to set up and for the devices I have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not working to capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point, not happy. My service is not operating ad it should. My internet service will be out tomorrow evening to check out the problems we are experiencing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great until we updated to a faster internet speed then we updated to a faster modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Returned for wifi router combo from same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is awesome. Works great and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working just great with Comcast/Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially followed the instructions provided with the modem to the letter and was unable to get Comcast/Xfinity cable internet service to work. Comcast technical support was able to walk me through the process and now it's working just fine. Just be aware of this if you initially can't get it to work.

    I would recommend this to a friend
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